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Ashley HomeStore | Mississauga, ON L5V0B5
Ashley HomeStore Mississauga, ON
Your Local Furniture, Mattress & Decor Store
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Ordered a sectional sofa from Ashley Furniture, and it’s been a nightmare. Twice now, they’ve tried delivering it incomplete—even after I confirmed all parts were supposed to be included the second time. This is beyond unprofessional and a huge inconvenience. On top of that, they expect me to keep calling them to sort it out, wasting even more of my time. How hard is it to deliver a complete order? Ashley Furniture, do better!
Worse service ever sitting there just looking at the sales rep not one can say hello just keep walking by all I want to do is buy a bed and leave but horrible service 😢
Quick & easy purchase and pickup at the distribution centre. I should have texted to advise we were less than 30 minutes away- we had to wait about half an hour after we arrived but we spent some time at the clearance centre as well, a great place to wait for your order. They loaded it into our car and we were off.
Furniture found damaged in the shipping. Getting replacement is not easy. No help from the local store where the furniture was bought. I was asked to wait 48 hours before someone will contact me. It’s whole new world dealing with the AI based Cold shoulder customer service.
Mackenzie has been really great to us. Not pushy, gives us some space and time to talk things through before making final decisions. This is our first time buying from Ashley so it was a good experience. We look forward to working with her in the future!
Excellent customer service and working with my price point.
I have shopped with ashleys a few times. Their customer service is really bad. During sales it's very good and positive, Once payments are done so is the positivity. I won't talk about the past horrible experience, I would just share the most recent. I went there to look for some decor or accents for my place. I had bought my furniture from them in the past, (i personally wouldn't have gone back at all but I had some credit that I had to use). Firstly they take soooooo long during check out, I had only bought 3 cushions, plus 2 decors (from a little over $250) and more 40 minutes before they could have me invoiced. During packing I see the sales person struggling so I helped, and placed the cushions in a plastic bag and the sales person was also putting stuff in it. During this time the other decor that was in another plastic bag slipped from the table and fell. I picked it up and checked to see it, it was broken. I had told them if they could replace and they said they don't have any more of that. So I requested to be replaced with something else. Now they said they can't as they accused that I dropped it. On top of that they suggest that I take the broken decor and it's pieces and put them together as they will be throwing it anyways. Why would you suggest a customer to take something that you deem trash already. So I kindly said I would not be taking the broken piece and left with my other things. I feel just because I'm not the type that raises my voice or make a scene, they thought it's fine. I spoke calmly and requested kindly. Anyways no refund or replacement was made. So disappointing.
Ryan was very knowledgeable and helpful Excellent experience Gurmandeep was prompt efficient and polite with the delivery.
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