Ashley HomeStore | Mississauga, ON L5V0B5

Mackenzie was phenomenal. She worked patiently with us and came up with the most useful suggestions..

Very humble and helpful staff specially Rizwan and his Manager not sure exact name someone like Archdeep. They both did their best to satisfy us with the quality and price of our deal.

My experience with this store was an absolute disaster, leaving me profoundly disappointed and wishing I had never crossed its threshold. The products they sell are of shockingly inferior quality—barely operational, if at all—and fall embarrassingly short of any reasonable standard, revealing a business that blatantly favors greed over honesty. The customer service, particularly from Jason on the customer service and warranty team (ID: JP33), was beyond deplorable; his dismissive, unprofessional demeanor and outright deceptive responses were infuriating, making every interaction feel like a deliberate attempt to mislead and exploit. Jason’s refusal to address my concerns, coupled with his evasive and dishonest approach, underscored a company culture rooted in taking advantage of customers. Each encounter was a maddening ordeal, exposing business practices that are not just unethical but predatory in nature. I implore everyone to avoid this store at all costs to safeguard your money, time, and trust. Do not be fooled by their false promises—shop at a reputable retailer that respects transparency and delivers value. Heed this warning: engaging with this establishment, especially with Jason, will lead to regret and frustration, and I urge you to steer clear to protect yourself from their disgraceful tactics.

My experience at this store was utterly deplorable, marked by abysmal product quality and disgraceful customer service that left me feeling utterly betrayed. The items I encountered were shockingly substandard, failing to meet even basic expectations, and the staff's blatant dishonesty and dismissive attitude only deepened my frustration. This establishment operates with a level of deceit that is nothing short of appalling, and I implore anyone reading this to avoid this merchant entirely. Protect your time, money, and peace of mind by shopping at a reputable retailer instead, as this store’s practices are a disservice to consumers and a warning to steer clear at all costs.

I had an extremely disappointing experience with both the products and customer service at this store. The quality of the items is subpar, and the staff provided misleading information, making the entire process frustrating and untrustworthy. I strongly advise others to steer clear of this establishment to avoid being deceived or wasting your time and money. Save yourself the hassle and shop elsewhere for a reliable and honest experience.

Was the first time stepping inside an Ashley store and was very impressed. Mackenzie was very knowledgeable and friendly and was able to help us with our purchase

Mackenzie excellent customer service! Polite and courteous very informative/ knowledgeable about her products! Her salesmanship is amazing! Thank you Mackenzie for everything.!

My experience at this store was an utterly deplorable travesty, leaving me seething with regret for ever setting foot in such a reprehensible establishment. The products they peddle are an absolute disgrace—shoddily made, barely functional, and so far below any acceptable standard that it’s clear this business thrives on shameless profiteering at the expense of unsuspecting customers. The customer service, spearheaded by Jason from the customer service and warranty team (ID: JP33), was nothing short of an outrage; his arrogant, dismissive attitude and brazenly deceptive tactics were not only infuriating but felt like a calculated betrayal, designed to manipulate and mislead at every turn. Jason’s utter refusal to address my legitimate concerns, paired with his smug, evasive responses, laid bare a toxic company culture that preys on customers with ruthless disregard. Every interaction was a grueling exercise in frustration, exposing a business model so blatantly predatory that it should serve as a warning to all. I implore you—do not make the mistake of trusting this store with your hard-earned money, time, or peace of mind. Their deceitful practices and substandard products are a slap in the face to honest consumers. Save yourself the inevitable heartache and shop at a reputable retailer that values integrity and quality. This review is a desperate plea: avoid this establishment, and especially Jason, at all costs, or you will undoubtedly suffer the consequences of their shameful, exploitative conduct.

Mackenzie was courteous, patient and very knowledgeable. Beyond happy with my bed set. Highly recommend for anyone going to this location to look out / ask for her.