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Ashley HomeStore | Saskatoon, SK S7T0B4
Ashley HomeStore Saskatoon, SK
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 140-3047 Clarence Avenue South in Saskatoon, Saskatchewan. Our store is in a busy commercial complex next to HomeSense, making it easy to find and shop. Look for the large Ashley HomeStore sign and the promotional displays out front that highlight our current deals and financing options. Inside, our team is focused on creating a friendly and relaxed atmosphere whether you're browsing or ready to make changes to your home. We’ll provide genuine advice and fresh ideas to help bring your vision to life. We offer various styles and collections, including popular favourites like the Lindyn, NextGen, Modmax, Lerenza, and Mindanao sectionals. For high-value options, consider the Aviemore collection. You'll also find standout dining pieces such as the Haddigan, Ralene, and Roanhowe tables, as well as popular bedroom sets like Hennington, Korestone, and the classic Porter & Friends. If you're planning ahead for patio season, don't miss our outdoor favourites like Brook Ranch and Wellington. As part of The Dufresne Group, we are proudly Canadian-owned and locally operated, providing you access to Ashley’s global resources. This means you receive on-trend designs, reliable quality, and flexible financing options that cater to your needs. We also value connection and inclusivity. Our team speaks multiple languages, including English, Hindi, Arabic, various Nigerian languages, Tagalog, and a First Nations language. No matter your background, you will feel welcome here. If you're looking for a quieter shopping experience, we recommend visiting Tuesday through Thursday mornings between 9 and 11 AM. We’re here to make furnishing your home feel easy and enjoyable, with a team that’s happy to help you find pieces that truly fit your style and space.
Sent me stained chairs and can’t get a hold of customer service
Our experience with Ashley HomeStore was absolutely infuriating. We purchased a bedroom set during their end-of-summer sale, paid extra for white-glove delivery, and expected a smooth process — instead, we got chaos caused by their broken, overcomplicated system. From the start, things went wrong. The delivery team noticed a mistake and filed a replacement request, but the system completely failed to follow through. The chest drawers had huge gaps, and scheduling repairs and replacements was a total nightmare. Parts took weeks to arrive, multiple visits had to be booked, and nothing happened automatically despite repeated follow-ups. The customer service staff themselves were actually helpful, but there is no in-person after-sales support, and they were fighting an impossible, disorganized AI/system that clearly isn’t ready. After over two months of frustration, disruption, and wasted time, the issues were finally resolved — barely. The furniture itself is nice, but the experience was horrendous. This system makes buying furniture a total ordeal. Avoid unless you enjoy endless frustration. For the price i paid, i expected better service.
We had a very pleasant experience. Nick was very knowledgeable, professional and patient in answering all the questions we had.
Gemma was great! not pushy, very knowledgeable and helpful. would get more furniture from her
Found an excellent piece that met our expectations, at a sale price. The purchase was facilitated by Saini, who was able to offer further outstanding value on 2 additional pieces. Haven't got the product yet, however the buying process was outstanding thanks to Saini.
Great service in store and easy online shopping.
We originally left a 5-star review after furnishing our homes here. Unfortunately, our recent experience with the extended warranty store credit has changed our view completely. Based on how this issue has been handled, we can no longer recommend this location. We have been loyal Ashley customers since 2013 and have furnished three homes through this store, which makes this experience especially disappointing. In 2020 we purchased furniture along with extended protection plans and were told that if the plans were not used, the value would come back to us as store credit. Now that the plans have expired unused, we were informed that: each credit requires a separate purchase of more than $1,000 the credits cannot be combined the credit can only be used on regular-priced furniture or mattresses In practical terms, we would have to spend over $2,000 to access approximately $1,100 of our own money. Although these conditions exist in the written terms, they were never clearly explained during the sales process and they significantly change the real value of what was presented to us as store credit. We raised this with the store and escalated to management in good faith, but were told no exception or customer accommodation would be considered. After more than a decade of repeat business and furnishing multiple homes through Ashley, this was not the level of transparency or customer care we expected. If you are considering the extended protection plan, make sure you fully understand the redemption requirements before purchasing.
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