Ashley HomeStore | Saskatoon, SK S7T0B4

The delivery was on spot 11.54 with 2 men helping the unloading and assembling of dining table. They even took away all the packing materials. Awesome

On June 25, 2025, my Husband and I visited Ashley Home Centre located at 3047 Clarence Ave S UNIT 140, Saskatoon, SK S7T 0B4. During an earlier visit, we met with a salesperson named Prince, who showed us a queen bedroom set priced at $3,200. He mentioned that the set would be going on sale soon and later followed up with calls to let us know the sale had started — something I genuinely appreciated. When we returned to the store today, we were assisted by another salesperson named Manni, who may be Prince’s senior. I informed Manni that we had previously spoken with Prince and were interested in purchasing the queen set, which had been quoted to us at $3,200— including the side dresser, which we believed was part of the complete display set. However, we were surprised and disappointed to receive inconsistent pricing from both Prince and Manni, with quotes ranging from $2,800 to $2,900, and finally $2,700 — none of which included the side dresser, now suddenly listed at an additional $1,000. At no point during our initial conversation with Prince were we told that the dresser was extra. Furthermore, Manni’s conduct was extremely unprofessional and disrespectful. He dismissed our concerns rudely, stating, “Take it or leave it,” and implied that we were being dishonest. This kind of behavior is unacceptable, and not something I would expect from a reputable business. I left feeling frustrated and misled. I urge Ashley Home Centre to review its customer service standards and ensure employees provide consistent information and treat customers with the respect they deserve.

On June 25, 2025, my wife and I visited Ashley Home Centre located at 3047 Clarence Ave S UNIT 140, Saskatoon, SK S7T 0B4. During an earlier visit, we met with a salesperson named Prince, who showed us a queen bedroom set priced at $3,200. He mentioned that the set would be going on sale soon and later followed up with calls to let us know the sale had started — something I genuinely appreciated. When we returned to the store today, we were assisted by another salesperson named Manni, who may be Prince’s senior. I informed Manni that we had previously spoken with Prince and were interested in purchasing the queen set, which had been quoted to us at $3,200— including the side dresser, which we believed was part of the complete display set. However, we were surprised and disappointed to receive inconsistent pricing from both Prince and Manni, with quotes ranging from $2,800 to $2,900, and finally $2,700 — none of which included the side dresser, now suddenly listed at an additional $1,000. At no point during our initial conversation with Prince were we told that the dresser was extra. Furthermore, Manni’s conduct was extremely unprofessional and disrespectful. He dismissed our concerns rudely, stating, “Take it or leave it,” and implied that we were being dishonest. This kind of behavior is unacceptable, and not something I would expect from a reputable business. I left feeling frustrated and misled. I urge Ashley Home Centre to review its customer service standards and ensure employees provide consistent information and treat customers with the respect they deserve.

A true pleasure to deal with!!! HIGHLY RECOMMEND!!!!!

I would give them 0 stars if I could, based on my last experience with their customer service and warranty team. A routine resurfacing on my dining room table that should've taken a week (according to them) took over two months. There were countless times they scheduled delivery (5 or 6 times), and then morning of, they would text or call saying our table hasn't been taken to the shop yet and they would have to reschedule. They also tried to tell us we didn't have warranty multiple times through the two months and we had to send in our receipt to prove ourselves. We had requested to talk to a manager but was told they are busy or in a meeting each time. We were told we would get a gift card for our troubles but that has yet to be seen. After calling and calling the costumer service number and talking to someone who seemingly had no idea what was going on with our table, they finally told us that it is unable to be fixed and they sent us a new one that was delivered today. The delivery team was great but that was the only good part of this whole interaction. We'll never buy from Ashley again.

Bought 6-set of dining chairs and the experience was pleasant with their staff - duo of Prince and Manni. Thank you for your service 👌🏾! I’ll buy again from Ashley