Ashley HomeStore | Regina, SK S4V 3B7

Enjoyed the experience with my salesman.

We have just moved to Regina. We where super happy with all the help we got . We would recommend Ashley to anyone who needs furniture for there house .All staff where exceptional and very welcoming.We will definitely be shopping here again .

Very polite and respectful, along with knowledge of the product purchased..very helpful suggesting warranty options along with payment plan..I was very satisfied with all the help and information they provided

Linda served me. She was great. I bought a Maytag dishwasher. Linda explained all my options, let me decide without any high pressure selling. I enjoyed my shopping experience at Ashley Furniture on Quance St.

Came in to look at some bed frames. Sales person told us “what’s on the floor is what we have, just come find me when you pick a bed frame” We had to look around the store every time we had any questions regarding the product or price, only to find her sitting at a table on her tablet every time. I like the bed frame I bought but the service & salesmanship/saleswomenship was very bad. I will most likely shop there again because I like the products they offer. However, I am not looking forward to working with the sales team and the lack of customer service provided. Now if the store was very busy I understand, but that was not the case. Maybe the sales person was having a bad day Lol I have to pick up my bed frame next week. Hopefully that will go smoothly. I wasn’t planning on leaving a review but I keep getting reminders via automated text so here it is. Being very nice with 3/5 star The full experience was very unprofessional.

Andeep was very good at what she showed and told us. When we come back we will definitely look for her.

We purchased a sectional on their buy more save more event (BMSM). The customer service is great to get you to spend your money. The service, once they received your money, has been horrendous. Part of the sectional was returned and a second piece was purchased to better fit the space. The BMSM discount was not coded separately on the bill of sale, but was coded on to one of the pieces instead. Guess what? The company returned the product that was coded with the entire BMSM discount attached to it. So we lost 100% of our saving incentive on the returned piece. We have not been reimbursed, even though the total cost with the return and new purchase included, still qualified us for $400.00 savings. I have made multiple phone calls through customer service. I get directed to the store, and then the store directs me back to customer service with no support. No one in that store will want to help you, if they didn’t sell you that piece of furniture. I have been told, on two separate phone inquiries to expect a call back with answers. I have not received any call backs, or resolve. The integrity and accountability of this company is a disgrace. For some people, they might not be bothered to account this sum of money, but is still a good lump of money in this economy of our hard earned dollars. If you buy from Ashley, just hope you don’t have to make any changes to your order, or you might find yourself in the same, “Buy More, Save NOTHING” boat as we are.

My experience with Linda Radtke was awesome! She is very nice to deal with, not pushy, or aggressive with sales, and an actual Canadian that’s been doing this work for years. It was a pleasure to deal with her, I wish places employed more people like her.