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Ashley HomeStore | Windsor, ON N8X 5E7
Ashley HomeStore Windsor, ON
Your Local Furniture, Mattress & Decor Store
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Hevin was attentive and provided a comfortable shopping experience as we decided on our dream couch. Her insight helped us choose the one that was right for us. Thanks to Ashley Homestore for the selection and Hevin for the recommendations!
Was helped right when I walked in. The sales associate Moe was more than helpful and made sure I left with what I wanted one way or another. Definitely recommend 👌 great experience for customer service! Now just waiting for my purchase to be delivered which has a very timely fashioned manner! Very happy
Beautiful and clean store. We had Moe as a salesperson and he was so friendly and helpful.
Placed an order online with Ashley HomeStore as the cost savings were over $1700 from what was quoted in store. Upon delivery, one piece was broken, the nightstand, and our delivery driver Kyle advised us not to accept it and a new one would be sent out. We asked for paperwork indicating the same and were told "there is no paperwork as everything is done electronically and once it is returned to the warehouse, a new piece will be shipped." We have now phoned Ashey's customer care team on 5 separate occasions and were advised 1) their record indicates all pieces were delivered and 2) there was no record of this complaint and please allow 48 hours for a call. IT HAS BEEN 14 DAYS AND WE ARE STILL WAITING ON A RESPONSE! To say that we are dissatisfied is an understatement as we are yet to have an understanding when we will receive our missing piece. To add to this, we paid for white glove service and the team left a mess behind and definitely not worth the additional $260 (don't pay for it). I hope this review gains the attention of a manager at client care to help as this experience has not been a positive one.
Worst store in windsor,if you buy something they send different items once delivered your done they don’t care about you
Selection was great, and our salesperson was super friendly and helpful!
BUYER BEWARE....we will never buy from ashley furniture again. Furniture was damaged and it was horrible to get another. No one in store would help...had to call separate service company and wait for technician to come. We were cancelled last minute as too tired, cannot find your address etc.,.after about four no shows a technician showed and decided could not repair and new one would be replaced. Cushions on our sofa poor quality foam and had to be replaced and now showing wear again. The arm of sofa squeezed and that had to be fixed. I will say the delivery people courtesy and the technician that showed was very pleasant but the company they work does not care following purchase.
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