Canadian Ashley Stores Are 100% Proudly Owned & Operated by Canadians
Ashley HomeStore | Stoney Creek, ON L8J 2V4
Ashley HomeStore Stoney Creek, ON
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore in Stoney Creek, Ontario! You’ll find us in a growing retail area near Red Hill, just across from Best Buy and Home Depot, and in the same plaza as Sobeys. Our showroom benefits from plenty of natural light thanks to large front-facing windows, making it easy to spot our beautiful furniture displays even before stepping inside. Our team keeps the store well-organized and updated, making it easy for guests to find what they need. We’re always ready to walk you through product features, price points, and benefits so you can make confident decisions. Some of our most popular furniture collection lines include the Abinger, Rawcliffe, Carnaby and Havalance. We’ve also introduced new additions like the Lindyn and Modmax Modular sectional which are quickly becoming guest favourites. We are passionate about promoting healthy sleep, and we believe that the right bedroom furniture and mattress make a difference in your sleep quality. That’s why we offer a mattress gallery filled with top brand mattresses, including Tempur-Pedic, Stearns & Foster, Sealy, and Ashley Sleep. The Stoney Creek store was originally located elsewhere in the community for over 20 years before moving to our current space in August 2020. We speak a wide variety of languages, including Punjabi, Hindi, Arabic, Russian, Ukrainian, Macedonian, Croatian, and Bulgarian, allowing us to connect with our diverse community more personally. For a quieter shopping experience, the best time to visit is between 1 PM and 5 PM on Wednesdays and Thursdays where you can take your time exploring our furniture selection without the weekend rush. We’re proudly part of The Dufresne Group, one of North America’s leading furniture retailers, proudly Canadian-owned and operated. Our goal is to make sure you leave feeling happy, satisfied, and confident in your purchase. With a 4.4-star rating on Google, we’re proud of the experience we offer and we’d love for you to come see it for yourself.
Don't buy from Ashley, just go to Sofa Land or Urban Barn or any other store. Ordered dinning chairs and confirmed with the sales person of the delivery date as we are moving to a new place and have no furniture. And we were happy to order something else that's available and the sales said oh it's on the way so expect it in another week or so. - Ordered Jul 15, expected delivery 24th. - Nothing on 24th. Got a text on 29th saying to schedule a pickup for Jul 30. Fine if it's a week late whatever. - Nothing on 30th. Called again and was told oh it's at the warehouse but was not assigned to my order and to expect a call to schedule. - Nothing and called again on 31 and was told should be here mid Aug. Asked customer service that I got a text to schedule for yesterday and what happens if Aug 13 comes around and it's not here again. Nothing If you wanna get the run around, then buy from Ashley. I'm glad I bought from other stores for our other furnitures. They didn't just say whatever to get your money and were actually truthful of the dates and expectation.
I bought a living room sofa at Ashley's. Staff were extremely helpful. I look forward to years of use.
Rana was able to walk us through to exactly what we were looking for - she knows her stuff! Thank you Rana!
Had the worst experience.. Ordered bedroom set, received incomplete set after 3 weeks of order. When complained, they said they will receive hardware for bed after 2-3 weeks after which they can schedule white glove delivery. Tried contacting sales representative, we weren’t allowed to contact them through phone call. And delivery guy had audacity to ask us to go to hardware store, purchase hardware and fix the bed ourself. To top it all, the head board was chipped in the corner. UPDATE: Responding to the complaint, they have responded real quick and resolved the issue with bed and night stands which is impressive.
About a month ago my wife and I purchased an ottoman tray. To cut the story short the delivery was postponed 4 times and finally followed up with someone in store that managed to track my order and notify me of actual delivery date to pick up in store. I went to go pick up the tray on the front of the store and the staff acted as if I were a bother or nuisance…I was told to go to the back receiving area where I could ring a bell and an associate would answer. I did just that where I was greeted by a rude and arrogant staff member that wanted to do anything but help me out! After this experience the last thing I will be doing is shopping at the Stoney creek location. Going forward I will keep my business to either other locations or just other companies.
Great service! Thank you
Andy is an incredible salesperson. He knows how to sell stuff! I APPRECIATE ALL YOUR TIME!
Very helpful and friendly. Buy all furniture at Ashley's...bedroom, dining room, huge sectional couch. Wouldn't go anywhere else. Love Ashley's never a bad experience...
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