Ashley HomeStore | Scarborough, ON M1P 5B7

The store is beautiful with nice products and great deals. we bought a really nice set of sofa and armchair and they gave us a discount bigger than the one announced. The quality of the products is pretty good. Staff was really helpful.

Could work better on time management skills and avoid wasting hours on customers time. Great customer service over all.

ashleys has refused to honour its 125% price matching. if they cant be trusted to keep their word, as written on their own site, then they dont deserve to be in business

Do not attempt delivery in the GTA. "White glove" delivery agents refused to lift a sofa into an elevator. Sofa is 96 inches long and the elevator is 102 inches high. The sofa could literally have been shuffled in if they had done their job of lifting furniture. They claimed it didn't fit, took photos of doctored measurements, and wouldn't try moving it in on a diagonal. Did not attempt to remove packaging; did not offer for me to sign a damage waiver. Simply tried lifting it once off the dolly and decided to abandon the pursuit. Delivery driver DID ask to heat up his tupperware in my microwave and used microagressions in addressing me. Hope the drivers were able to avoid the snowstorm they said they did not want to drive in.

Went to purchase a new couch, and was met by Geetha at the front entrance, who provided amazing customer service from the start, as well as the manager, the tall young gentleman. As a matter of fact, the entire team was very pleasant and attentive. We fell in love with this leather sectional, they didn't have a floor model but took a chance. 🤞 Gurmail & his partner were amazing. How do I give them a recommandation? They were kind, very attentive, and were very productive. Great team, absolutely would give them 10 stars⭐️. Please give them my THANKS, they should be recognized for their work ethic, they deserve that and more. Thank you.