Ashley HomeStore | Richmond Hill, ON L4B 4M6
Ashley HomeStore Richmond Hill, ON
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 45 Red Maple Road. Our store is part of a lively shopping plaza near the intersection of Highway 7 and Yonge Street. You'll find our large storefront with the prominent Ashley sign in the same parking lot as popular retailers like Walmart, Staples, Dollarama, and Winners—making us easy to spot and convenient to visit. Step inside, and our team will guide you through the store layout, helping you easily find what you’re looking for. We’ll also share helpful information about our furniture quality, current promotions, and available payment options to ensure a smooth and enjoyable shopping experience. We speak Farsi, Mandarin, Arabic, and Hindi, which allows us to connect with many of our guests in the language they feel most comfortable using. We have a lot of furniture choices at Ashley but our upholstered furniture is a big hit with our guests, especially pieces like the Carnaby and Abinger sofas, and the Fawnburg bed. Our mattress gallery showcases top brands like Tempur-Pedic, Stearns & Foster, Sealy, and our own Ashley Sleep brand. If you prefer a quieter visit, mornings are often the best time to stop by. We have been serving the Richmond Hill community since 2017, offering a welcoming space with friendly service and a relaxed, interactive atmosphere. We’re part of The Dufresne Group, one of the largest furniture retailers in North America, proudly Canadian-owned and operated. We’re also proud to support the Hope to Dream program, which provides beds to children in need. Whether you're just browsing or ready to bring something home, our knowledgeable staff and beautiful furniture are here to make your visit to Ashley Richmond Hill enjoyable.
It's good 👍
The worst customer service and delivery I’ve ever experienced I got the mirror broken Wrong bed
Very disappointing customer service. Most of the sales associates spoke Persian to each other and seemed much friendlier toward Persian-speaking customers, while being rude and dismissive toward others. When I asked them to honor one of their own policies, they whispered to each other in Persian and then told me they couldn’t do it. I left feeling disrespected and treated unfairly. Ashley Furniture needs to do better when it comes to treating all customers equally and professionally.
Thank you, dear Gail for your great assistance. My son and I are grateful for your service and kindness.
Great service, associates were very kind and helpful, Great deal, highly recommend.
We spent several thousand dollars at Ashley because we were promised a $300 gift card as part of the promotion. However, when it was time to honor that promise, they told us we no longer qualified because we had received a discount. That discount was offered by the store during the sale—we never asked for it, and at no point were we told that accepting it would make us ineligible for the gift card. It felt like the terms were changed after the purchase simply to avoid honoring the promotion. For four months, we were constantly following up and kept being told “just a few more days.” We only, actually, received the gift card after escalating through customer service. On top of that, our delivery was also delayed. This was an extremely frustrating experience, poor communication, broken promises, and terrible customer service. I would not recommend Ashley Furniture
Rose was very professional, apologized for my experience, investigated the situation and advised that the claim had been approved. Ashley then worked with the transportation company, and I have now received the full $1,808 reimbursement.
Get Directions
CALL