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Ashley HomeStore | Richmond Hill, ON L4B 4M6
Ashley HomeStore Richmond Hill, ON
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 45 Red Maple Road. Our store is part of a lively shopping plaza near the intersection of Highway 7 and Yonge Street. You'll find our large storefront with the prominent Ashley sign in the same parking lot as popular retailers like Walmart, Staples, Dollarama, and Winners—making us easy to spot and convenient to visit. Step inside, and our team will guide you through the store layout, helping you easily find what you’re looking for. We’ll also share helpful information about our furniture quality, current promotions, and available payment options to ensure a smooth and enjoyable shopping experience. We speak Farsi, Mandarin, Arabic, and Hindi, which allows us to connect with many of our guests in the language they feel most comfortable using. We have a lot of furniture choices at Ashley but our upholstered furniture is a big hit with our guests, especially pieces like the Carnaby and Abinger sofas, and the Fawnburg bed. Our mattress gallery showcases top brands like Tempur-Pedic, Stearns & Foster, Sealy, and our own Ashley Sleep brand. If you prefer a quieter visit, mornings are often the best time to stop by. We have been serving the Richmond Hill community since 2017, offering a welcoming space with friendly service and a relaxed, interactive atmosphere. We’re part of The Dufresne Group, one of the largest furniture retailers in North America, proudly Canadian-owned and operated. We’re also proud to support the Hope to Dream program, which provides beds to children in need. Whether you're just browsing or ready to bring something home, our knowledgeable staff and beautiful furniture are here to make your visit to Ashley Richmond Hill enjoyable.
We had a great experience at Ashley home store people the sales staff were all excellent
I recently purchased a complete bedroom set (bed, nightstands, and dresser), and I was thoroughly impressed by the outstanding service I received. I would like to extend my sincere appreciation to Gail, who assisted me throughout the entire process. Her professionalism, patience, and attention to detail were truly exceptional. GAIL dedicated ample time to answering my questions, offered thoughtful guidance, and even stayed after hours to ensure I was completely satisfied with my purchase. Thanks to her support, I was able to make an informed and confident decision. I highly recommend this store — and in particular, Gail — to anyone seeking excellent customer service and a smooth shopping experience.
I had a great experience working with Sepideh while shopping for furniture She was incredibly patient, knowledgeable, and thorough—she carefully checked all the product information and made sure I had everything I needed to make the right choice, without any pressure.
I had a terrible experience with this store. I purchased two mattresses on May 25, paid the deposit, and was promised delivery in early July. After paying the full amount on July 1, I received multiple conflicting delivery dates from different staff members. Less than 24 hours before my scheduled delivery, I was suddenly informed that everything was cancelled, with no explanation. When I called customer service, I was given inconsistent information, and some staff were unhelpful and dismissive. One person told me the order was split into two deliveries, while my sales representative later confirmed that this was not true, and everything was postponed to mid or late July without any notice. Because of this, my fiancée and I had no mattress in our new home and had to sleep on the floor. To make it worse, I was told I would have to pay additional delivery fees and a cancellation penalty, even though the delay was entirely the store’s fault. This has been extremely stressful and disappointing. I strongly recommend that anyone considering buying here be very cautious and make sure you get all commitments in writing. I am still waiting for a proper resolution.
Thank you for delivering our furniture on time. We are very happy with the service .
I was frustrated at first because there was a mistake with my delivery, but the team was able to resolve the issue before the end of the day. I appreciate their quick response in fixing the problem.
Been to Ashley for a few times to look for furnitures. Finally bought a sofa and dressers as well. Thx for the help.
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