Ashley HomeStore | Richmond Hill, ON L4B 4M6
Ashley HomeStore Richmond Hill, ON
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 45 Red Maple Road. Our store is part of a lively shopping plaza near the intersection of Highway 7 and Yonge Street. You'll find our large storefront with the prominent Ashley sign in the same parking lot as popular retailers like Walmart, Staples, Dollarama, and Winners—making us easy to spot and convenient to visit. Step inside, and our team will guide you through the store layout, helping you easily find what you’re looking for. We’ll also share helpful information about our furniture quality, current promotions, and available payment options to ensure a smooth and enjoyable shopping experience. We speak Farsi, Mandarin, Arabic, and Hindi, which allows us to connect with many of our guests in the language they feel most comfortable using. We have a lot of furniture choices at Ashley but our upholstered furniture is a big hit with our guests, especially pieces like the Carnaby and Abinger sofas, and the Fawnburg bed. Our mattress gallery showcases top brands like Tempur-Pedic, Stearns & Foster, Sealy, and our own Ashley Sleep brand. If you prefer a quieter visit, mornings are often the best time to stop by. We have been serving the Richmond Hill community since 2017, offering a welcoming space with friendly service and a relaxed, interactive atmosphere. We’re part of The Dufresne Group, one of the largest furniture retailers in North America, proudly Canadian-owned and operated. We’re also proud to support the Hope to Dream program, which provides beds to children in need. Whether you're just browsing or ready to bring something home, our knowledgeable staff and beautiful furniture are here to make your visit to Ashley Richmond Hill enjoyable.
Gail was very helpful and friendly. I told her my vision and she helped me find furniture that aligned with it!
Very good quality of the furniture, sales is very helpful, many thanks to James Guo for the help!
James was so helpful and knowledgable!
Super amazing services , excellent customer service,specially the manager Nazanin, whose attntaion made us feel met our needs. Sabra was great, her nice manner helped us a lot. The delivery was on time and they were fast and accurate. Afsoon was so good in helping us to setup the app.
I bought a mattress here and got pushed into buying a mattress protector I didn’t even want. They told me to wash it once or twice a month. Guess what? After ONE wash, it shrank so much it doesn’t even fit the mattress anymore! I reached out multiple times asking for a replacement or refund, and their so-called “customer service” was absolutely useless. All they did was hide behind a “final sale” excuse instead of owning up to selling a defective product. This place is a scam. They upsell junk, take your money, and then disappear when there’s a problem. Do yourself a favor and shop anywhere else — I’ll never go back, and I strongly warn others to stay away!
Efficient and careful installation.
“I had a wonderful experience at the Richmond Hill main branch. Elmira was incredibly helpful and went above and beyond to assist us with our purchase. Their dedication and
Nazanin is great sales person and very helpful .services was awesome.
I originally gave 1 star because my dining table (delivered July 5, 2025) arrived scratched, and later the wood even broke. At first, Ashley only offered a re-touch, but the time slot they provided was not compromisable (only Thursdays, which I need to work and could not attend). When I asked for a refund, they refused and only offered store credit. After filing complaints and following up multiple times, Ashley has now agreed to refund my purchase. I appreciate that the issue was finally resolved, though it took much longer and more effort than expected. The product quality and initial customer service were disappointing, but I am satisfied that Ashley honored the refund in the end.