Canadian Ashley Stores Are 100% Proudly Owned & Operated by Canadians
Ashley HomeStore | London, ON N6L1A9
Ashley HomeStore London, ON
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 3325 Wonderland Road South, London, Ontario. You’ll find us just south of the Wonderland and Bradley intersection, and thanks to the bold Ashley signage out front, we’re easy to spot. From the moment you step inside, you’ll notice a warm and welcoming atmosphere. The store is thoughtfully laid out by style, which makes it simple to browse and find pieces that match your taste. Our team takes great pride in providing exceptional service to every guest who walks through our doors. We’re not just here to sell furniture; we’re dedicated to helping you create a home that you will truly love. Our guest-centric approach is caring, and we strive to make your shopping experience enjoyable from start to finish. If you’re searching for something comfortable and stylish, our upholstery collection is a customer favourite. You’ll also find a fantastic selection of dining furniture, bedroom sets, mattresses, and home accents to fit any lifestyle. We carry many of the top mattress brands—including Tempur-Pedic, Sealy, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. We are proud to be a part of The Dufresne Group, a Canadian-owned and operated organization and one of the largest furniture retailers in North America. Our in-store staff speaks English, Hindi, Punjabi, and Gujarati, ensuring you feel comfortable communicating your needs. If you prefer a quieter shopping experience, weekday mornings are typically the calmest times to visit, allowing you to explore at your own pace. We have been part of the London community since 2018 and love giving back, including supporting Covenant Christian School’s annual charity event. Stop by Ashley HomeStore London, we would love to help you make your home feel just right!
Well so far so good, I will up date after delivery etc. The staff was friendly and accommodating Offering to price match etc Ahmed was warming and helpful!
Excellent white gloves service!!!
I am extremely disappointed with the customer service I have received from Ashley Furniture over the past few weeks. I purchased a sectional, a dining table, a bench, and chairs. Unfortunately, aside from the chairs, every item arrived with issues. The bench that was initially delivered had a large crack in the middle. After multiple back-and-forth conversations, they agreed to replace it. However, the replacement bench also arrived damaged, with a chip on the side. Now they are refusing to replace it, stating that their policy considers it “repairable.” I do not understand why a technician should be sent to repair a product that was delivered faulty in the first place—it should be replaced. Additionally, both the dining table and the couch have paint marks on the sides. These concerns were dismissed because they were not reported within 48 hours. Despite purchasing a warranty and white glove delivery, they are not acknowledging coverage for paint stains that appear to have been caused during delivery. I have been trying to schedule a technician since two days and no luck so far. Overall, the experience has been very frustrating. The service was friendly and accommodating before the sale, but once the purchase was completed, support was lacking. If you are considering buying from Ashley Furniture, be cautious. I will not be purchasing from them again.
Our delivery experience was excellent
Great service. Friendly staff
Sales person was extremely helpful and kind. Woman at the counter was rude towards our sales person and cold toward us. We were to pick up our area rug next day. We were told upon arrival they were out of stock. Asked for our money back and was told they do not do in store returns and it would take 5-7 business days for a refund. Same woman at the counter was rude yet again. We will never go back. Kindness pays off.
Awesome service ! There was a bit of confusion over delivery dates but it was resolved quickly and professionally. The delivery company staff were very friendly, courteous and made sure to check everything to ensure they didn't damage the new furniture or anything in the home. Am happy with my experience.
I recently bought a painting in store from London-On store. The staff were nice, but I still didn’t get my receipt. It took 1/2 hr wait for me to pay the bill electronically at the store and another 1/2 hr wait. They couldn’t print out my receipt. They said it was a mechanical issue. I gave my email address to them to email it. It was never sent after 3 days, but I keep getting invitations to review. You should fix this issue and respect customer’s time.
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