Ashley HomeStore | London, ON N6L1A9
Ashley HomeStore London, ON
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 3325 Wonderland Road South, London, Ontario. You’ll find us just south of the Wonderland and Bradley intersection, and thanks to the bold Ashley signage out front, we’re easy to spot. From the moment you step inside, you’ll notice a warm and welcoming atmosphere. The store is thoughtfully laid out by style, which makes it simple to browse and find pieces that match your taste. Our team takes great pride in providing exceptional service to every guest who walks through our doors. We’re not just here to sell furniture; we’re dedicated to helping you create a home that you will truly love. Our guest-centric approach is caring, and we strive to make your shopping experience enjoyable from start to finish. If you’re searching for something comfortable and stylish, our upholstery collection is a customer favourite. You’ll also find a fantastic selection of dining furniture, bedroom sets, mattresses, and home accents to fit any lifestyle. We carry many of the top mattress brands—including Tempur-Pedic, Sealy, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. We are proud to be a part of The Dufresne Group, a Canadian-owned and operated organization and one of the largest furniture retailers in North America. Our in-store staff speaks English, Hindi, Punjabi, and Gujarati, ensuring you feel comfortable communicating your needs. If you prefer a quieter shopping experience, weekday mornings are typically the calmest times to visit, allowing you to explore at your own pace. We have been part of the London community since 2018 and love giving back, including supporting Covenant Christian School’s annual charity event. Stop by Ashley HomeStore London, we would love to help you make your home feel just right!
I bought a bed that got bad three weeks after I got it. I reached out to Ashley understandably angry and asking for a replacement of the product. Their response was that they favour repair over replacement and it's been 3 weeks since then. I can't sleep on my own bed. Do not buy from Ashley as they dont care about customers. The store fronts in Canada dont even handle customer complaints. Edit 2: Rose is indeed a real human. She called me back after I sent a text to the number. Listened to me with empathy and offered me a full refund. As soon as the full refund is processed, I will update my entire review.
We purchased a Sealy mattress from Ashley Furniture, along with the additional extended warranty. After just 4 years, the mattress developed a visible sag/hole that’s now causing back pain. When we contacted Ashley, they told us the warranty was with Sealy, and when we contacted Sealy, they said the sag “wasn’t deep enough” to qualify for replacement. My wife and I are average size (5’5”, 140–150 lbs) and rotated the mattress regularly. This is clearly a defective product, and no one is taking responsibility. The extra warranty we paid for is a complete scam — both the retailer and manufacturer are just passing the buck. I had no choice but to purchase a new mattress after only four years. Total waste of money and a huge disappointment. Avoid Sealy. Avoid Ashley. And definitely don’t waste your money on their so-called warranty it is a SCAM.
Thank you Shivani for all your help
We appreciated the very accommodating, knowlegeable and helpful service and advice.
Very nice experience, very quick and informative
We bought a sectional from them. When first delivered it came backwards to what it should have been. Took me over a week and a visit to the store and multiple phone calls to get a date for them to pickup and redeliver the right product. The store manager was useless. Then we discovered that they damaged weather stripping around our back door, took out a piece of my brand new baseboard and took a good gouge out of the corner of my wall. I went through the process of starting a claim and they just emailed me saying it was denied because a waiver was signed when delivery occured. That is absolute crap. I now have to incur the cost to get everything fixed because of their drivers being careless. After I just finished paying for the Reno in my family room. And they are like vultures following you around the store when you are trying to look at things. I will never shop in this store again. Waiver or not they did damage to my house and will not take responsibility for it.
Manpreeet was excellent- very patient with us, Showed and described each mattress firmness, and frame options. Happy with our choice! Thank you. Delivery was as promised --they have an app that updated me of the arrival time and where the truck was at any time. Bleon the the delivery technician was very professional and explained everything I needed to know. my whole experience with this purchase was A1. First night on beds were great. Anxious to try all positions. Very satisfied
Amazing place for Home furniture.