Canadian Ashley Stores Are 100% Proudly Owned & Operated by Canadians
Ashley HomeStore | London, ON N6L1A9
Ashley HomeStore London, ON
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 3325 Wonderland Road South, London, Ontario. You’ll find us just south of the Wonderland and Bradley intersection, and thanks to the bold Ashley signage out front, we’re easy to spot. From the moment you step inside, you’ll notice a warm and welcoming atmosphere. The store is thoughtfully laid out by style, which makes it simple to browse and find pieces that match your taste. Our team takes great pride in providing exceptional service to every guest who walks through our doors. We’re not just here to sell furniture; we’re dedicated to helping you create a home that you will truly love. Our guest-centric approach is caring, and we strive to make your shopping experience enjoyable from start to finish. If you’re searching for something comfortable and stylish, our upholstery collection is a customer favourite. You’ll also find a fantastic selection of dining furniture, bedroom sets, mattresses, and home accents to fit any lifestyle. We carry many of the top mattress brands—including Tempur-Pedic, Sealy, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. We are proud to be a part of The Dufresne Group, a Canadian-owned and operated organization and one of the largest furniture retailers in North America. Our in-store staff speaks English, Hindi, Punjabi, and Gujarati, ensuring you feel comfortable communicating your needs. If you prefer a quieter shopping experience, weekday mornings are typically the calmest times to visit, allowing you to explore at your own pace. We have been part of the London community since 2018 and love giving back, including supporting Covenant Christian School’s annual charity event. Stop by Ashley HomeStore London, we would love to help you make your home feel just right!
Awesome service ! There was a bit of confusion over delivery dates but it was resolved quickly and professionally. The delivery company staff were very friendly, courteous and made sure to check everything to ensure they didn't damage the new furniture or anything in the home. Am happy with my experience.
I recently bought a painting in store from London-On store. The staff were nice, but I still didn’t get my receipt. It took 1/2 hr wait for me to pay the bill electronically at the store and another 1/2 hr wait. They couldn’t print out my receipt. They said it was a mechanical issue. I gave my email address to them to email it. It was never sent after 3 days, but I keep getting invitations to review. You should fix this issue and respect customer’s time.
Very helpful and friendly. Great experience would definitely go back.
Kind, courteous and helpful staff.
Great service by the delivery guys good quality couch for price thanks.
Absolutely terrible customer service! Furniture took an extra 6 weeks to arrive, despite having the product in stock and no one cared. Multiple calls requesting management to call us back, which were never returned. Excuse after excuse. We will never return nor will we ever recommend Ashley Furniture to anyone! We will share our terrible experience so others don't fall victim to the company that once they have their money, doesn't care about their customers!!!!!!
⭐ 1 Star Review I’m extremely disappointed with the customer service and warranty process for my mattress. A coil is protruding from inside the mattress, which is a serious safety hazard—especially with kids at home. I have submitted photos and evidence multiple times and spoken with several representatives, yet the claim keeps getting denied with the explanation that they “cannot see any warrantable issue,” even though the coil is clearly visible in the pictures. I’ve followed every instruction, uploaded all requested photos repeatedly, and still received the same copy-paste response. This is not normal wear and tear; it’s a structural defect that should be covered under warranty. The lack of responsibility and refusal to acknowledge a clear safety issue is unacceptable. I hope management reviews this case properly and improves their customer care process, because no customer should have to fight so hard to get a genuine defect recognized.
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