Ashley HomeStore | Kitchener, ON N2C 1X4

We had Owen as our sales representative and he was great. Very reasonable to talk with and worked with us to find the perfect product within our price range. Would recommend.

Told by sales lady delivery 2 to 3 weeks Was call Ed for delivery date I would like which I chose and was a no show Called head office told me in transit would be Dec 9 2026 So bought paid cash Monday October 19 2026 chose delivery for October 27 2026 which was a no show and now is not coming till December 9 2026 Had I known this long for delivery I would have not purchased I will know better next time and will not pay cash will do payment plan

Great experience at Ashley Home Store Kitchener! A special thank you to Kelly for being so friendly, patient and helpful. Customer service was also very attentive and kept us updated about the furniture delivery. Very happy with the service!

After shopping around at quite a few places for a sectional the service at Ashley’s stood above the rest. Our salesperson Owen was amazing and helped us make a well informed decision. Thanks Owen!

Milanka helped us twice in the last few months to TRANSFORM our living room! Between getting us a great deal on a new rug to replace our 10 year old Ikea one (something we have been casually talking about and looking into for 5 years before we found one we immediately liked!), and the amazing help she gave us with our new couch (a HUGE upgrade in support and comfort), she has gone over and above with her service. The quality of the items so far is good, and our experiences using them has been even better! This is one of the best places to go for a really wonderful shopping experience, and while I'm sure everybody there is great... ask for Milanka if you can!

Sindhu was such a helpful sales associate as we were looking for a recliner for my dad. She was so patient and very knowledgeable in the products. Thank you so much for you help.

My family and I came in to the store was greeted kindly by a gentleman named Owen. He helped us find the furniture we needed. It was difficult for us to come back into the store he made the purchasing of the items online seamless. Would highly recommend going in and requesting Owen.

Daniel was awesome!!! He showed us what we wanted to see, and when we decided what we wanted he saved me a trip back to Kitchener as we live far. He handled everything online and now we wait till it comes in!!! Thanks Daniel. Now my wife and I are worried about any damage as every peice of furniture we have bought in the past from the Brantford location had some sort of damage! And we have bought lots from Ashley in the past....... please don't fail us especially after Daniel did an amazing job selling this!!!

Had a great experience at Ashley Furniture! The staff was very friendly and helpful, and Daniel provided excellent service. I purchased a couch today and am very happy with the overall experience. Highly recommend!

The furniture is really good, and the service is also excellent. I highly recommend them!