Ashley HomeStore Guelph, ON
Welcome to Ashley HomeStore, located at 389 Woodlawn Road West in Guelph, Ontario. Our store is conveniently situated with a stand-alone building next to Powerline Electronics and surrounded by a number of car dealerships, making it easy to find and access. Step inside, explore our spacious showroom and browse our selection of top brand mattresses, bedroom sets, dining furniture, and more. Whether you're in search of a cozy modular sectional like the Lyndeboro, Carnaby, or Tanavi, or prefer something more sleek and compact, we're here to help you find the ideal match for your space. We focus on every detail—from measuring your room to assisting with comfort testing and coordinating colors with your floors and walls. If you're interested in financing options or current promotions, feel free to ask us about the latest deals. As part of The Dufresne Group, one of Canada's largest furniture retailers, we are proud to give a warm, supportive experience. Our Canadian staff speaks English, French, Mandarin, Cantonese, Urdu, Hindi, Punjabi, and Afghani, so you will always feel understood and well-assisted. If you prefer a quieter shopping experience, consider stopping by on a Wednesday or Thursday evening. At Ashley HomeStore Guelph, our goal is to make sure you leave feeling confident, cared for, and never rushed, just the way shopping for your home should be. Visit us today, and let our team take help bring your dream home to life!
Amazing experience shopping at Ashley in Guelph today!!! Keight (hope that's spelled right), and his Eastern sidekick rep guy ( sorry, forgot your name my friend) provided excellent service!!!
The customer service at AshleyGuelph location is excellent. From the moment I contacted them, I was met with exceptional professionalism and kindness. I am incredibly grateful for their prompt and efficient service, which truly made a difference. I would highly recommend Ashley Furniture Guelph to anyone seeking excellent customer service .
Good selection of product. Sales person very helpful. Not pushy at all
We popped in to ask about bed frames and ended buying an outdoor table. The young woman who helped us was lovely and professional. The Manager, who sat behind the counter on his phone, did not raise his head until I enquired if he was in fact, the Manager. Acknowledgement of us, the only customers in the store, would have been appreciated and professional. Hence, only four stars.
Staff was very helpful.
I had an excellent experience at Ashley Furniture thanks to Fareena. She was incredibly helpful, taking the time to provide a detailed explanation of all my options and making sure I felt confident in my choices. What truly stood out was her dedication—she stayed past closing time just to ensure everything was taken care of. Her professionalism, especially in explaining the different types of mattresses and their benefits, along with her patience and strong commitment to customer service, were outstanding. Highly recommend! Be sure to ask for Fareena if you’re visiting the store. Disappointing Delivery Experience – Order Cancellation I am writing to share my frustration with a recent delivery experience that led me to cancel my order. To prepare for the delivery, I relocated my existing bed to another room the night before to make space as delivery was scheduled early morning at 7.45am.When the delivery team arrived, I asked if they could place the new bed in that adjacent room. Initially, the delivery person agreed and said they would do so only if the bed was disassembled. I assured him that was no problem, and my spouse and I immediately disassembled the bed ourselves. However, once it was ready, he then refused to move even the disassembled pieces—such as a headboard—just a few steps away to the other room. Instead, he spent 15 minutes calling his managers, making the experience needlessly difficult and stressful. This level of inflexibility and lack of support—especially after we went out of our way to make things easier for the team—is completely unacceptable. I ultimately decided to return the entire order. What should have been a simple, straightforward delivery turned into a frustrating ordeal. As a result, you have not only lost my business, but also the potential business of my family and friends who were considering purchases based on my experience. I hope this feedback encourages your team to review the training and customer service standards of your delivery partners.
Positive things to say about this Guelph store and Personal