Ashley HomeStore | Burlington, ON L7M4M9

Don't buy from Ashley, just go to Sofa Land or Urban Barn or any other store. Ordered dinning chairs and confirmed with the sales person of the delivery date as we are moving to a new place and have no furniture. And we were happy to order something else that's available and the sales said oh it's on the way so expect it in another week or so. - Ordered Jul 15, expected delivery 24th. - Nothing on 24th. Got a text on 29th saying to schedule a pickup for Jul 30. Fine if it's a week late whatever. - Nothing on 30th. Called again and was told oh it's at the warehouse but was not assigned to my order and to expect a call to schedule. - Nothing and called again on 31 and was told should be here mid Aug. Asked customer service that I got a text to schedule for yesterday and what happens if Aug 13 comes around and it's not here again. Nothing If you wanna get the run around, then buy from Ashley. I'm glad I bought from other stores for our other furnitures. They didn't just say whatever to get your money and were actually truthful of the dates and expectation.

Fabulous experience at Ashley. We looked at beds and mattresses. Himanshu, the store asst. manager was with us throughout to help us make an informed decision. Went all the way to support us to get the best payment plan as well. Very courteous and helpful. His advice was very meaningful as well. All stars! 🌟

Beautiful store with amazing furniture. The staff was very helpful and patient. We got our bed from the store. Thanks, Tere for helping us. 😊

We had a wonderful experience at the Burlington location. Kate our sales associate was knowledgeable honest and super patient. Thanks to Kate and the manager for helping us find a fabulous bed and sectional!

I always have a great experience with the Ashley store. Heba is a fantastic and enthusiastic seller; we love her excellent attention!

Very friendly and efficient. Still waiting on delivery.

Nice employees, the prices are high though.

We went to Ashley ‘s looking for chairs a couple of day’s ago and were very impressed with Alex the young woman that served us. Then we came back today Alex was off but were helped by Kate and she was wonderful also.

THANK YOU ROSE 🤩🤩🤩🤩 Last week when I went to purchase a mirror the Indian boy was rude and wouldn’t help me put it in my car!!’ Then today 31st Rude delivery drivers because I was 10 mins late they called me and I told them I am on my way and when I arrived the young black boy said “I CANCELLED YOUR DELIVERY” bare in mind I am already at the entrance opening the door for them! I said thanks went to ASHLEYS and told them what happen and told them I want a REFUND!!!! I was then told I can’t get a refund!! When the delivery guys came last week they were over an hour late and left my bedroom dirty!!!’