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Ashley HomeStore | Burlington, ON L7M4M9
Ashley HomeStore Burlington, ON
Your Local Furniture, Mattress & Decor Store
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Me and my husband had a great experience today at Ashley Furniture. They offered the sectional we were looking for and the sale representative provided excellent customer service. Thank you Al!
Heba was knowledgeable, helpful, and extremely personable, The best sales rep ever! The Manager, Magd was also very efficient and helpful.
Great service, quick and easy. Delivery within 2 weeks.
Alex helped us out and she was fantastic. She really knows the products which made the decision making and purchasing process quick and easy. Thanks Alex!
Great people, great service, great product. Highly recommend to shop here for all your furniture needs
Excellent customer service, Zain was very kind and courteous. He tried to understand what we were looking for and presented possible options without seeming pushing or overbearing. Once we got what we wanted, he even went out of his way to physically help us carry our product to the truck. We also appreciated the reduced price on the item we bought. It was almost exactly what we were looking for, and after having been at other three major furniture store, arriving at Ashley was indeed a God send. Thank you Zain, thank you Ashley’s team.
Nothing extraordinary. Store empty Bought a mattress (still doubts about purchase as there are better sales all over) must split amounts in three cards as BMO rejected. No efforts were made to help with issues. Not happy at all with speed payments. Ashley not the store it was before. Should had give the sale to the lady . Somethings bothers with the all hybrid experience
We purchased a couple of loungers from the Burlington location. The communication was great. The electronic delivery and verification system meant I didn't have to sit at home all day waiting for a delivery. Everything was seamless. Very satisfied with the whole process.
Sales experience was great, delivery and the after sale care has been a disaster and is still not resolved. I now have 5 case files on the go, damage to my ceiling from my first delivery, a dresser with cracked wood that Ashley arranged a 'repair' for after I spent 2 hours and 72 text messages to get a replacement arranged for, customer service reps that are confused and ineffective, offering me a discount to keep the damaged item, and adjustable bed that was left without being set up....the list goes on and it is still not resolved. Never again will I purchase from Ashley. I'm done. Zero stars even though you can't post using zero. Update: the replacement dresser arrived with obvious water damage to the packaging and once unboxed it was covered in mold. Unreal that they would even ship such an obvious damaged box without prior inspection to an already escalated and disappointed customer. 2x requests to have store manager call have gone unanswered. But finally got the bed frame fixed...we did it ourselves after the 2nd delivery left, mansplaining that it was supposed to be that loose. Not to mention the damage to my floors and ceiling from the 1st delivery. What a disastrous experience.
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