Ashley HomeStore | Belleville, ON K8P3E1

We bought a bedroom set and it was delivered without screws for the handles on the dresser. When we asked for them to bring the screws, they said “when the next truck comes” which they couldn’t tell us when it would be. So now we are living without the ability to use the dresser that we paid for in full plus extra to have it delivered and assembled. The dresser also showed up partially damaged. No offer of discount, partial refund, or accountability. All the guy said was “it’s not my fault”.

Best customer service I have ever received . They make you feel warm and welcomed the minute you enter the store . AB assisted us with purchasing my daughters bed , and our new sectional and provided the upmost customer service and assistance on our big decision , and purchase . Delivery was also extremely quick bought Sunday delivered Tuesday . The customer service is astonishing by everyone who works at this store . Very satisfied customer . Highly recommend to family , and friends. Just walk into the store you will see for yourself the warm welcoming. I definitely will buy all future furniture products from this store. Customer service goes a long way !!!

Bought bed frame there waited for 3month and very disappointed the painting is bad there broke corner it a full size bedframe went buy the mattress and it didn’t fit it look so bad. It such a nightmare the cheapest bed i ever buy and pay overprice this is my first time giving reviews on a product Never will shop at any ashley store location again

Always exceptional service and quality furniture!!!

Disappointed in products here. All looks like it is made overseas. We need to purchase made in 🇨🇦 or at least North America

Recently purchased a couch, chair and ottoman set and couldn't be happier! The staff were helpful and lovely to work with and our living room looks great!

AB was very helpful when we were looking for a dining room set. We had been looking around for a bit and we're having a hard time finding something that wasn't backordered for months. AB showed us everything they had in stock and arranged for next day delivery. Fantastic service, we will definitely come back next time we need any of furniture!

I had to change my review... in store, i still have gotten great service with AB. I ordered a table back in september/ october for my dining room... got it delivered within a few weeks, and it was damaged. I guess people in the factory sanded a spot on the top and re-stained it, but it wasn't even the same color, and there was a huge hole in the leg. Today, February 22nd, i finally got the new replacement table and leg. Delivery guys put it together, and right out of the box, the table was damaged again! Looks like someone tried to glue the edge in the factory. Honestly, im running out of patients. No one takes pride in their work anymore its always a rush. Just beware when buying expensive furniture from Ashley's, the quality isn't the way it used to be.....