Ashley HomeStore | Winnipeg, MB R2C 2Y9

I’m very happy with the way Ashley staff always deal with me anytime I’m in their shop buying furniture. The staff are very patient, polite, respectful, resilient in customer persuasion to buy their furniture. I highly recommended the both staff and manager that attended to me today as I was trying to cut cost, I made them to write and re-write quotes without them getting angry. The staff should please keep the good work in retaining their esteem customers. The staff conduct esteem conducts always make my family and I to come back to the store to purchase furniture. Five stars for the staff in recommendation. Thanks, From: Osamudiame Dennis Okunwe.

We had a great experience with Roman. His shift was done but he stayed longer to help us with different ideas and the final purchase. Great staff. Thanks

The staff at Ashley went out of their way to accommodate my needs. Nick was awesome to deal with. Highly recommend the staff at Regent location!

We had a great shopping experience at Ashley home store. Our salesperson, Rahul also known as Rocky, was knowledgeable and friendly, but not pushy. He showed us all the products we were interested in and helped us narrow down to a good choice. He left us plenty of time to think and gave us options. We purchased a leather 2-seater recliner love seat with console, which we love. It was delivered today. Everything went perfectly! We are very happy.Thanks very much Jenny, Rocky, and Ashley home store on Regent Ave.

Great service and fast! Nice staff. Needed some antique white chairs to compliment my table and they looked after my needs! Thanks

The entire delivery experience was outstanding. The team was professional, respectful, and communicated clearly throughout. Excellent service overall. The bed and mattress are both fantastic—I’m really happy with the quality.

Excellent service

I recently purchased a new home, and like anyone in that situation, I was excited to furnish it with quality pieces that matched both my taste and budget. Unfortunately, my experience with Ashley East in Winnipeg has been disappointing and frustrating. Over the course of about five visits to the store, my wife, daughter, and I explored several options, especially looking for living room sets, beds, nightstands, and more. During our very first visit, we were interested in a particular living room set. I specifically asked the salesperson if the coffee table was included in the price, and I was told yes. I also asked if there was a lighter color available, and was told no—only the dark color was in stock. Since we were looking for something lighter, we decided to keep searching. Eventually, after purchasing some furniture for the rec room at Leon’s for $1,700, I remembered that Ashley had that dark-colored set we liked, which would actually be perfect for the basement. I went back to Ashley and asked if there were any discounts. After a few questions about whether I would pick up the furniture myself, the salesperson returned and said the price would be $1,619. I didn’t ask again whether the table was included because I had already been told before that it was. The furniture was delivered today — but the table was missing. When I called the store, the salesperson told me the table was not included, and that it costs an additional $400. This means the “discounted” price I was given was not a discount at all — it simply excluded a piece I had been led to believe was part of the set. To make things worse, I was told that the person who initially told me the table was included no longer works there. Frankly, that is not my concern. Ashley is a company with policies and standards, not a marketplace where each salesperson makes up their own terms. I feel misled, taken advantage of, and frankly, cheated. I’ve been calling to request the furniture be picked up and returned, as I no longer want it. However, I have not been able to speak with the salesperson again. I understand there is a 48-hour return window, and I’m trying to act within that time frame, but I’m being ignored. This has been a very frustrating experience. I expected more from a well-known furniture store. I hope this review helps others make more informed decisions.

Desiree was a great help in getting us our new couch, excellent service and super comfortable furniture!