Ashley HomeStore | Winnipeg, MB R3H 0K3
Ashley HomeStore Winnipeg, MB
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 1000 St. James Street in Winnipeg! We're your go-to destination for stylish, quality furniture and a shopping experience that feels easy and personal. Conveniently located near Staples and McDonald's, our showroom has everything you need to bring comfort and character to your space. Looking for a cozy sectional, a bold dining set, or a top-tier mattress? You'll find trusted brands like Tempur-Pedic, Sealy, Stearns & Foster, and our own Ashley Sleep line, plus local favourites like the Porter bed, Altari sofa and Modmax modular sectionals. What really sets us apart is our team. From the moment you walk in, you'll be greeted by friendly, knowledgeable experts who are here to help, not hover. We offer honest advice and thoughtful support to make sure you leave with something that feels just right. As part of The Dufresne Group, we’re proudly Canadian-owned and operated with access to Ashley’s global design and manufacturing power. That means unique styles, dependable quality, and flexible financing. We're also deeply connected to our community. Through initiatives like Hope to Dream and No Limits Generational Excellence Corp, we’re proud to support local kids and families in need. Giving back is part of who we are. Serving Winnipeg’s diverse community is something we truly value. Our team speaks multiple languages, including English, French, Mandarin, Punjabi, Amharic, Tagalog, and Vietnamese, so you’ll always feel welcome here. Prefer a quieter visit? Stop by Tuesday or Wednesday morning when the store is a little more relaxed. We’d love to help you find something special for your home. Come say hi, we're here to make it easy, inspiring, and fun!
I normally don’t leave reviews like this, but this has gone far beyond a normal delivery delay. I purchased multiple pieces from Ashley, financed through Fairstone, including a sectional, a dresser that matched my bedroom furniture, a bed set and a rug. The sectional and dresser were delivered on July 25, 2026. The bed set and rug still have not been delivered. Since July, the bedroom delivery has been rescheduled approximately six or seven times. The part that bothers me most is that I kept the dresser because Ashley continued giving me new delivery dates for the matching bed. I was trying to be patient and allow Ashley to complete the order. I did not keep the dresser for months and suddenly decide I didn’t like it. I kept it because I was repeatedly told, through new delivery dates, that the rest of the bedroom furniture was still coming. After enough failed deliveries, I finally reached the point where I no longer have confidence in Ashley completing the purchase and asked to unwind it. I am not asking for another exchange or store credit. I want the undelivered bed set and rug cancelled, the matching dresser picked up without fees, and the appropriate Fairstone financing reversed. I have also asked Ashley to take the sectional back as part of a complete resolution because, after everything that has happened, I no longer want to continue doing business with Ashley. I am prepared to keep my mattress. I have already tried resolving this directly with Ashley. I have spoken with customer service and management, and I have now had to contact the Manitoba Consumer Protection Office because we have not been able to reach a resolution. I understand that the sectional was delivered and that Ashley may view it differently from the outstanding bedroom furniture. What I do not understand is how Ashley can repeatedly move my delivery date, keep me waiting for furniture that still has not arrived, and then use the amount of time I waited against me when I ask to return the matching dresser. If Ashley responds to this review, I would genuinely like them to address the actual issues rather than simply asking me to contact customer service again: Why was my delivery rescheduled approximately six or seven times? Why should the time I spent waiting for Ashley to fulfill those promised deliveries now count against me regarding the matching dresser? Will Ashley cancel my undelivered bed set and rug, take back the matching dresser without fees, and work with me on a complete resolution of the remaining purchase? I have already contacted Ashley directly. At this point I am looking for an actual resolution, not another phone number to call.
Beautiful couch with easy set up.
Great
We had a really bad delivery & noticed a few days after a nail popped out of our couch. Making the back by the arm stick out. I have not got any emails or calls back about my claim I made. Or money back that I was suppose to get for delivery
I loved to buy the table. The price and quality was fantastic.
I was very happy with the service we received at the store, especially the staff member LASTER and the store manager,they were so helpful .their customer service was very good. Thank you
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