Canadian Ashley Stores Are 100% Proudly Owned & Operated by Canadians
Ashley HomeStore | Winnipeg, MB R3H 0K3
Ashley HomeStore Winnipeg, MB
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 1000 St. James Street in Winnipeg! We're your go-to destination for stylish, quality furniture and a shopping experience that feels easy and personal. Conveniently located near Staples and McDonald's, our showroom has everything you need to bring comfort and character to your space. Looking for a cozy sectional, a bold dining set, or a top-tier mattress? You'll find trusted brands like Tempur-Pedic, Sealy, Stearns & Foster, and our own Ashley Sleep line, plus local favourites like the Porter bed, Altari sofa and Modmax modular sectionals. What really sets us apart is our team. From the moment you walk in, you'll be greeted by friendly, knowledgeable experts who are here to help, not hover. We offer honest advice and thoughtful support to make sure you leave with something that feels just right. As part of The Dufresne Group, we’re proudly Canadian-owned and operated with access to Ashley’s global design and manufacturing power. That means unique styles, dependable quality, and flexible financing. We're also deeply connected to our community. Through initiatives like Hope to Dream and No Limits Generational Excellence Corp, we’re proud to support local kids and families in need. Giving back is part of who we are. Serving Winnipeg’s diverse community is something we truly value. Our team speaks multiple languages, including English, French, Mandarin, Punjabi, Amharic, Tagalog, and Vietnamese, so you’ll always feel welcome here. Prefer a quieter visit? Stop by Tuesday or Wednesday morning when the store is a little more relaxed. We’d love to help you find something special for your home. Come say hi, we're here to make it easy, inspiring, and fun!
Why are you always texting me every day? I never said what day I am coming to pick up my furniture from the warehouse yet I am constantly contacted as if I missed an appointment for a day I never set.
I purchased a king-size mattress for approximately $4,000 with a 100-night comfort guarantee. At the time of purchase, I was clearly told that if I needed to exchange the mattress within that period, any price difference would be provided as store credit without expiry date. After about 40 nights, the mattress proved uncomfortable, so I returned to exchange it for a firmer model priced around $2,500. Despite being well within the guarantee period, the store refused to refund the difference or offer store credit, directly contradicting what I was told when I made the purchase. What was most disappointing was the change in attitude. Staff were polite and helpful during the sale, but during the exchange process they were dismissive, avoided answering questions clearly, and repeatedly told me to contact customer service instead. When I asked to speak with a manager, I was told the manager was not available—yet a final decision to deny the refund was still made on the spot. If policies change after the sale or verbal assurances are not honored, customers should be informed upfront. Unfortunately, that was not my experience here. If customer service, transparency, and standing behind what is promised at purchase are important to you, I would suggest considering other options.
We had a great experience! Lester & store manager were very helpful and listened to what we wanted and did not rush our discussion. We will definitely go back if we require other items!
Our delivery team were friendly and quick assembly whizzes.
Wade and his co-worker were very swift, professional and friendly. Fantastic setup and service!
Great service and speedy delivery.
We have been trying to find lamps to match our current decor after the previous ones broke. We visited multiple furniture stores, but the Ashley Home Store in Winnipeg was one of the best for service. We went several different times, bringing paint chips and a few items from home to help us imagine the lamps in our home. The staff were all helpful (particularly Arsh), providing honest input, never once trying to upsell. We found one of the lamps we wanted on clearance in the store. When we took it home, we found it matched well, so we called Arsh, who matched a competitor's advertised price for the remaining lamps we needed, and helped us place the order. (I will likely add to this or post another review once we receive the lamps.) Due to the great service we received, we will likely return to Ashley the next time we need something for our home.
Very helpful staff, they figure out quickly what you want and point you in the tight direction. Very friendly as well!!
I wasn’t able to arrange pick up using Jennybot. But they are super helpful when I arrived at the warehouse to pick up 2 separate orders. Thank you!
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