Ashley HomeStore | Winnipeg, MB R3H 0K3
Ashley HomeStore Winnipeg, MB
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 1000 St. James Street in Winnipeg! We're your go-to destination for stylish, quality furniture and a shopping experience that feels easy and personal. Conveniently located near Staples and McDonald's, our showroom has everything you need to bring comfort and character to your space. Looking for a cozy sectional, a bold dining set, or a top-tier mattress? You'll find trusted brands like Tempur-Pedic, Sealy, Stearns & Foster, and our own Ashley Sleep line, plus local favourites like the Porter bed, Altari sofa and Modmax modular sectionals. What really sets us apart is our team. From the moment you walk in, you'll be greeted by friendly, knowledgeable experts who are here to help, not hover. We offer honest advice and thoughtful support to make sure you leave with something that feels just right. As part of The Dufresne Group, we’re proudly Canadian-owned and operated with access to Ashley’s global design and manufacturing power. That means unique styles, dependable quality, and flexible financing. We're also deeply connected to our community. Through initiatives like Hope to Dream and No Limits Generational Excellence Corp, we’re proud to support local kids and families in need. Giving back is part of who we are. Serving Winnipeg’s diverse community is something we truly value. Our team speaks multiple languages, including English, French, Mandarin, Punjabi, Amharic, Tagalog, and Vietnamese, so you’ll always feel welcome here. Prefer a quieter visit? Stop by Tuesday or Wednesday morning when the store is a little more relaxed. We’d love to help you find something special for your home. Come say hi, we're here to make it easy, inspiring, and fun!
Don’t buy anything from Ashley , product and zero customer service.missing parts on installation day still no response,
Lester was a perfect salesperson for us. I hate being hassled and hovered over. He read that and approached us perfectly. Have information as needed, but then left us to talk and decide. Zero pressure and relaxed. Very happy to have dealt with him today. Can’t speak to our purchase yet, as it’ll be a week until we get it. Hopefully it matches our positive shopping experience with him.
We were looking for dining room chairs and bedroom accessories- end tables & headboard. Lester was able to help us out and we bought 4 chairs that are perfect for the table. We will definitely shop Ashley furniture again. Great customer service!
Good 👍
⭐ 1/5 – Extremely Disappointing Customer Service and After-Sales Support I am extremely disappointed with my experience with Ashley Furniture, especially considering the amount of money we spent. We purchased an expensive sofa set costing approximately $10,000-$15,000, along with an additional warranty. Unfortunately, the problems started with a mechanical issue where one of the recliners would not open properly. We complained multiple times, and the company took the sofa back for repairs TWICE, yet the issue was never properly fixed. As if that wasn’t frustrating enough, the sofa has now started ripping apart. For furniture at this price point, this is completely unacceptable. What makes this experience even worse is the customer service. I have called numerous times to report these problems, but initially, nobody seemed interested in taking my concerns seriously. I specifically spoke with Manny Cambow (Sales Consultant) regarding this issue. He assured me on a Saturday that he would provide an actual solution by Monday. It has now been THREE WEEKS, and I have not received a single update, callback, or solution from him. How can a company sell furniture worth thousands of dollars, charge customers extra for a warranty, and then fail to provide even basic customer service when something goes wrong? We did not spend this much money just to repeatedly chase employees for answers or have the same defective furniture returned without proper repairs. I am extremely disappointed with both the product quality and the way our concerns have been handled. A customer should not have to make countless calls and wait weeks just to receive a response. I would strongly recommend that anyone considering purchasing expensive furniture from this store think carefully about the after-sales service they may receive. I expect Ashley Furniture and Manny Cambow to take responsibility, communicate properly, and provide a permanent solution instead of making promises that are never followed through.
David helped me pick the perfect mattress! He was kind, thorough, honest, and showed a genuine care and interest in what I was looking for. Very pleasant experience and would absolutely do business again in the future.
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