Ashley HomeStore | Victoria, BC V9B1H8

Canadian owned and operated. Good choice of furniture and styles. Friendly staff who are good problem solvers. No ‘closer’ model (commission + upselling. Was surprised by the art selection—felt like furniture shopping AND a trip to the art gallery. It inspired me to take photos. Highly recommended.

Shopping here was great. They helped me find what I needed and I felt no pressure. Definitely will be back!!!

5 Stars – Outstanding Experience at Ashley Home Furniture! I had an amazing experience at Ashley Home Furniture while shopping for a new sectional. From the moment I walked in, the customer service was top-notch. The staff were friendly, knowledgeable, and genuinely eager to help without being pushy. The associate who helped me took the time to understand what I was looking for — style, size, comfort, and budget — and guided me through several great options. They answered all my questions with patience and made the whole process feel easy and stress-free. I ended up finding the perfect sectional that fits my space beautifully and feels incredibly comfortable. The quality of the furniture is excellent, and the delivery process was smooth and on time. If you’re looking for quality furniture and truly exceptional customer service, I highly recommend checking out Ashley Home Furniture. They made the entire experience enjoyable from start to finish!

Amazing service and great selection!

I wanted to share that we had a not-so-perfect experience with buying a coffee table set at Ashley. These things can happen sometimes, but the store made sure to make it right and in the end we were very happy with our purchase. No hassle customer service and they stood by their product. Will shop here again.

Very helpful, no pressure.Thank you Kelly

Thank you Jessica for your pleasant assistance. You answered our questions and provided us with the information we needed to make an informed decision.

I would like to thank Doug for helping us today. You were so friendly and helpful and made our shopping experience go smoothly. We were so impressed by the variety of the items and the designs that you had in the store. I will always recommend Doug and Ashley furniture store for their wonderful and excellent customer service😍

Great experience while shopping for new furniture; our salesperson Fadia was entirely helpful, knowledgeable, friendly and individuated the choices to our specific needs. Follow up with other staff was equally great. The management at Ashley should be proud of their staff. We were also shown made-in-Canada options which I found inspiring, especially given the quality I was previously unaware of in the Canadian manufacturing industry. Update: We paid for an extended warrenty on an expensive reclining couch and two high priced designer leather chairs. Still within the warrenty period I noticed a stain of unknown origins. After contacting the US company that authorizes repairs, our claim was denied. When we bought the extended warrenty I kinda figured it was useless. It is. Don’t pay for add-ons. And don’t believe anything the staff tell you!