Ashley HomeStore | Prince George, BC V2L3E8

Service was good staff was very polite

Maura and the staff at Ashley’s are absolutely amazing. We bought the Guardsman Protection Plan for our two couches- this covers all stains, rips, animals, and bodily fluids. My family just moved into a new house. Unfortunately the move stressed our cat out and she developed crystals making her urinate on both of our couches. Despite me cleaning the smell of urine wouldn’t go away as it sunk into the cushions. I made a call to guardsman to submit a claim which they denied because there was no visible stain. Our couches were discontinued but despite this Maura went out of her way to track down back cushions and seat cushions for both couches. She ordered this in for us absolutely free of charge. We essentialy have a whole new couch minus the frame 😭🙏 We are so so grateful for Maura and the team at Ashley’s. They are absolutely increadible and go way out of their way for their customers.

Just bought a new couch. Can’t say enough about the service we experienced with Maura who is very knowledgeable, helped us pick out the perfect model, thoroughly explained all the features and informed us of the sale they had. The delivery fellows were wonderful as well. They were on time, were neat and tidy when setting up our couch and very friendly young fellows. If your looking for great selection and good service we highly recommend shopping at Ashley Furniture Store in Prince George

The Prince George Ashley Furniture has a great selection, but the service is what truly sets them apart. The moment we walked in, we were greeted by Tori, who was incredibly helpful and made the process seamless. Delivery and set up by Mike and Joe was fantastic- fast, careful and professional. We even had to do a return, and Tori and the owner, Sangeeta, were so helpful and gracious about. No hassle at all. Highly recommend this team!

Bought a new mattress. They managed a next day delivery. I was amazed. Best sleep i have had in years. Thank you so much.

I had such a great experience shopping at Ashley’s in Prince George! I dealt with Mora, the owner, and another team member, and all three were absolutely wonderful to work with. What really stood out to me was how much they genuinely cared about helping me find the right couch. I had a specific vision for my space, and they took the time to understand what I was looking for, consider whether the couch would actually fit in my room, and help me bring that vision to life. They weren’t just trying to make a sale; they genuinely wanted me to be happy with my purchase. Their customer service was excellent, they were patient and helpful throughout the process, and their pricing was great as well! It’s refreshing to deal with a team that actually listens, cares about the customer, and goes the extra mile to make sure you’re making the right choice. I’m very happy with my couch and would absolutely recommend Ashley’s in Prince George to anyone looking for quality furniture, great prices, and exceptional service.

We had such a great experience buying our new couch! Maura was incredibly knowledgeable, kind, and encouraged us to take our time while deciding on a couch. She took the time to answer all of our questions, asked us questions about what we were looking for, and genuinely helped us find what was right for us. Honestly, her service is a huge reason we chose the couch we did! Danielle was also so sweet and helpful throughout the process. We really appreciated how welcoming and easy everyone made the experience. We absolutely love our new couch and will 100% recommend anyone to shop here! Thank-you ladies!

Maura was absolutely awesome. The first time in I was looking at dining room tables. She was very knowledgeable and was able to answer my questions. The second time I came in Maura helped me make the right choice what dining room set would work well in my space. The delivery people were efficient and careful with my beautiful wood dining table and chairs.

Great service from start to finish! They went above and beyond to help me find the perfect couch for my space. I also love that they’re locally owned and operated- it’s always a bonus being able to support local! ☺️

I've had several great experiences with Maura over the years. A couple of years ago, I picked out a living room set, but unfortunately the delivery team couldn't get it into my downstairs without risking damage to the walls. Maura was incredibly helpful in finding an alternative that fit the space perfectly, and it was delivered right away. Recently, I tried purchasing furniture from another store in town and had nothing but problems. Since then, I've purchased quite a few new pieces from Ashley's and won't bother looking elsewhere. Maura is friendly, knowledgeable, and took the time to offer helpful suggestions while making sure I was completely happy with my choices. The delivery team was polite, efficient, on time, and made sure every piece was placed exactly where I wanted it. The prices are also very reasonable.