Ashley HomeStore | Penticton, BC V2A6G3

Although our sales guy was fabulous, the call centre team was literally a nightmare to deal with - so much so that my husband said we’re never going back…Terrible to deal with. You can’t actually call the store to talk with them. That also goes thru the call centre, they can also choose not to put you thru, which is just one of the many reasons we give them a 1/5. We do love our sectional however, not worth the hassle. 🙃

Good sales staff; Call center staff are horrible, uncooperative, are unable to provide direct contact with the store. First and last time purchase from Ashley furniture Penticton BC. Call center protocols drive customers away from the organization.

It was excellent sales person Daana and manager were great answered questions and were very knowledgeable about the product. Also the sales Person too showed us all items we were looking at and any that were comparable to what we were looking for. Itwas a good experience will recommend the company and staff .

Really beautiful store with a no pressure friendly environment. Seerat was wonderful to deal with. I was impressed that the store was working with a local charity to provide beds for kids in need.

Colin and he's team at Penticton location are so great .Danna she went beyond and above to make sure we are happy with our purchase . She is very knowledgeable and beyond helpful .They really treat you like a family and very caring 🙏 Our order has arrived today and we are so thankful to Danna for helping us to pick a perfect furniture 👌 Thank you so much for your outstanding service .We will be back again soon . Best Regards Moj & Marty

It w a realy awsome experience I recommend everyone to go here they got awsome service

The staff were lovely but very pushy about helping. Sometimes people just want to shop. If someone says they don’t want help, don’t ask them if they need help 5 minutes later. Answer is still no and now i’m leaving

Very friendly and helpful staff