Ashley HomeStore | Langley, BC V3A5E8

In & out in 30 minutes , asked for a couch . The salesman said do I have a price range . & within 5 minutes it was sold , perfect comfy correct colour exactly what I was looking for, best price & very comfy ,, win win

Always exceptional customer service. We’ve been in a handful of times and never felt pressured or bothered and they even pay attention to and look after our kids as well. Also, the furniture selection is more modern than most places and the prices are very decent.

Furniture service is half decent, but do not bother buying appliances here. Much better off at other stores. Bought 6 appliances here end of July because they promised all in stock appliances to be delivered mid August with the fridge on August 22nd as I was on a tight timeline. They went ahead and scheduled the delivery for August 25th instead for whatever reason. After reaching out they said they will deliver everything on August 22nd. That was the first delay. Few days before delivery they said 3 of the 6 appliances are actually delayed and will be delivered sometime in September. Second delay. Then after reaching out they revised to 2 items on August 27th and the third in September. A day before delivery I wasn’t getting any notifications so decided to reach out. Now all 3 items were pushed out into September delivery. Third delay. Now I’m left scrambling to get appliances elsewhere and paying more because I’m not combo-ing 6 appliances at once. And Im already behind the deadline based on their initial promise. Cherry on top, they delivered the washer and dryer, bolted them in a stack kit and put them in a tight wall niche (where it’s supposed to go luckily) but its almost impossible to pull out after. What they forgot to do is take off the transit bolts off the washer so you can actually use the machine. Left me struggling for hours pulling it out inch by inch to try and get to the back to do it myself, and then the same amount of time to put it back inch by inch. On the furniture side, the delivery was alright but they removed our old real wood bedroom set which currently retails for $6200 in their store and put it in our garage with the top of the headboard on the concrete and sides of the bed face down on the concrete. All visible parts of the bed were scratched up and ruined. Overall would never buy here again, and disappointed I gave them over $20,000 of business in the first place. 9/10 do not recommend.

Not great dealing? They put our delivery address wrong and that is the reason for the delayed delivery. Very inconvenient regarding taking things seriously.

Sales representative Josh was extremely helpful and answered any questions we had.