Ashley HomeStore | Kelowna, BC V1X4J3

Ashley HomeStore Kelowna, BC


Your Local Furniture, Mattress & Decor Store

Ashley HomeStore in Kelowna, Vernon, and Penticton BC are the perfect places to go for all of your furniture, appliance, and mattress needs. As a locally owned and operated furniture store in the Okanagan we can offer you fantastic customer service and a selection of stylish, comfortable and quality products at everyday low Ashley Direct prices. Need to buy a mattress, sofa, dining room set, bedroom set, or other piece of furniture for your home? Searching for quality furniture and home décor? Shop your local Ashley in Penticton, Kelowna, or Vernon. Not only do we sell furniture – we also carry top brands in bedding such as Sealy, Ashley Sleep, and Tempur-Pedic, as well as premium appliances such as KitchenAid, Whirlpool, Amana, and Maytag at our Vernon location. At Ashleys in the Okanagan, we are proud and active members of our local communities. Our involvement starts at the community level with local groups and charities and extends nationally with Ashley’s Hope to Dream campaign – a program that provides needy children with new mattresses. No matter which local store you visit, you’ll find stylish quality furniture that is right for any location in your home. Get inspired by our latest products and interior decorating tips by getting social with us. Follow us on Facebook, Pinterest, and Instagram!

Customer Reviews
4.2 Star Star Star Star Star
(532 reviews)
Star Star
Sarah Louise 9/26/24

The Couch was nice and delivery was good, the staff are not interested in correcting mistakes on the purchase and they seem to give the run around so they don't have to deal with any problems. The 2 stars are for the good help with delivery only. I wont purchase here again.

Star Star Star Star Star
Anna H 9/26/24

We had a pleasant experience with Ashley and her manager at the Kelowna store yesterday! Theresa was very patient with us and helped us find sofa options to accomodate a small elevator into our new apartment. Theresa took the time to get to know us and our situation in order to provide personalised recommendations. We didn’t feel pressured to decide on the spot which is much appreciated! We’ll definitely be back.

Star Star Star Star Star
Jenn Triggs 9/22/24

Ashley's bent over backwards to help us rebuild after the McDougall Creek Fire. I lost my condo and they help soo very much with furniture that I truly needed to rebuild. I'm so very grateful for their help 🙏 ❤️. Thanks for stepping up for the community, Jenn Triggs Lake Okanagan Resort

Star
Melba 9/19/24

Very disappointed to wait from June 28th till today Sept 19th for my 4th end table! Very nice table (still in the box, so haven't checked for defects yet). Initially told mid-July arrival, then mid August, then mid September. Phoned again today, automated voice said another 2 weeks. Darn...so waited for real person.....told the item was in the Kelowna Store.....Went to pick up, was not acknowledged at all by staff even by a glance, so had to interrupt one staff who was on a computer. told wrong directions to get to shipping bay. Shipping bay sign obscured, and a white ca car was parked in an unlabelled ramp...had to go back to store, and was finally given good directions by a different staff member, and she said she would tell the shipper we were there.."look behind the 3 big garbage bins, and then you will see the shipping bay sign....white car still in ramp!! The shippper came out and loaded our box for us. They really need to up their pickup instructions...1. Rehang the Shipping bay sign HIGHER, and or give a printed map to customer.

Star Star Star Star Star
Angela Day 9/16/24

Big shout out to Cindy…what an excellent excellent salesperson. She is extremely knowledgeable about every item I asked about. I’ll be back to buy sofa and bed!

Star Star Star Star Star
Robin Carter 9/7/24

Went in for some ideas for coffee tables/end tables and we saw these awesome swivel wicker patio chairs. Ended up with 2. Theresa and the manager were great; easy to deal with and professional. The young man who packed the chairs for transportation was great; polite and helpful. Thanks we will be back

Star Star Star Star Star
james poynter 9/3/24

Star Star Star Star Star
Paul Rosher 9/2/24

Lina was a great sales associate. Can’t wait for my couch to come home!

Star Star Star Star Star
Dawn Jeffries 9/1/24

Star
Aaron Warwick 5/25/24

This is a follow up to my previous review below. Please note that after emailing Ashley as they had replied I haven’t heard from anyone. As suspected Ashley is refusing to back their product. BEWARE as Ashley furniture is now made in Vietnam and it is GARBAGE. The sofa piece isn’t built square to the chase piece. The sofa and chase pieces are built at different heights (a difference of 1”) so the 2 pieces don’t sit flush. Here are some picks of what you can look forward to if you buy this crap. The picture of the couch to the throw rug is how far out of square this unit is built. I have been told that Ashley is aware of the discrepancies of the sofa construction by the vendor I bought this set from but aren’t willing to do anything about it. First and last time buying Ashely! Don’t waste your money, cushions have sunk within the first year. Chase section of couch isn’t even built square to the sofa part. Chase cushion had gap where it meets the couch that I can fit my hand in. Customer service won’t come out and address the issue because I didn’t buy it from an Ashley store but a second hand retailer. Then why do you let other outlets sell your furniture?

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