Ashley HomeStore Kelowna, BC
Welcome to Ashley HomeStore 2514 Highway 97 North Kelowna, British Columbia. We're right at the corner of Highway 97 and Highway 33, just a few blocks away from Orchard Park Shopping Centre right in the heart of the city’s busiest retail hub. Our store is easy to find whether you’re running errands or enjoying a weekend stroll. Step inside to meet our friendly and knowledgeable Canadian team that genuinely cares about helping you create a home you love. Whether you’re just getting started or already have a vision in mind, we’re here to guide you every step of the way with thoughtful suggestions and a relaxed, no-pressure atmosphere. Many of our guests tell us it feels like shopping with family and we take that as the highest compliment. As part of The Dufresne Group, we’re proudly Canadian-owned and operated, and part of one of North America’s largest furniture retailers. That means access to a wide selection of high-quality pieces, top mattress brands, fast delivery times, and the value that makes your space feel like you. Some local favourites? The Next-Gen Durapella recliners and the Modmax Premier sectionals are two of our best-selling collections. We’re also proud to support our local community. From donating a recliner to the Kiwanis Club of the Okanagan to participating in Hope to Dream, which helps provide children in need with a proper bed, giving back is part of who we are. Our team speaks English, Hindi, and Chinese, and we’re always happy to help however we can. For a quieter, more relaxed shopping experience, consider visiting us between 6 and 8 PM. Come visit us, we’d love to help you find that perfect piece to make your home truly your own.
Lina is the absolute best!
Palak is amazing! Her knowledge and welcoming nature made our time purchasing our sofa very easy. We love our new Elissa Court - Exclusive sectional.
Absolutely the best customer service at this store. The selection and quality of the furniture is much better that the other big box home goods store.
We purchased a new bed mattress & the minute it arrived to our home we noticed it had a Hump in the middle of it. Thought it would settle to a flat mattress once it was laying down. I tried sleeping on it and had to get up at 3am as I could not sleep it was awful. We have tried their “customer service” which asked for pictures using a yard stick & this was text only. I got a email back within hours by an agent that said this “sag” was within manufacture standard. Update May 29th, we revisited the store in Kelowna & were helped by TT the assistant Manager he called Head office. Today May 30th I received a call from Rose at Ashleys to address our concern and come to a solution that will address this situation. We are both pleased with the outcome and will continue to use Ashleys for a new bed mattress. Thank you TT and Rose from Ashley’s.
We are very well pleased with the whole experience of the delivery of our table and chairs. Very professional.
Kabeer and Palak are awesome 👌
Great service! After a missed delivery date they called to reschedule as soon as they could.
My original was below and was 1star….After my post I received a phone call from Ashley customer service….She seemed genuinely concerned about my treatment….so I’m moving to 3 stars…..My experience was awful. I was promised 3-4 weeks delivery…..order was placed on February 1, 2025. Received the completion of my order today May 8th……..btw 100 percent deposit is BS!
Friendly and helpful staff. I was able to find a nice Recliner at a good price. I can recommend them!
Love this store. Friendly staff. We buy all of our furniture here.