Ashley HomeStore | Coquitlam, BC V3K6Y3

Low quality product!!! Not recommended We purchased bar height dining table on January 2023, and surface of table started to peel off itself( only cleaned by damp cloth) ... followed up with Costumer service and service department, they said it's not included in warranty!!!

I experienced shady and misleading sales tactics. When purchasing a couch, I was explicitly told the delivery date after my salesperson, Gurpreet, checked the available delivery day. My roommate and I both took half a day off work to ensure we would be home for the delivery. On the day, I called Ashley and the couch was "on schedule" and would arrive 2 weeks later. Upon many emails and calls to management to address the misleading information, I went into the store. The supervisor on Sept 10 told me that I "should be be grateful for only waiting for 2 weeks and that other customers have waited a year for their couch." I have never experienced the attitude or treatment from a saleperson and supervisor. For the prices of the furniture, the customer success is very disappointing.

Excellent services

Friendly associates, and nicely displayed selections.