Ashley HomeStore | Coquitlam, BC V3K6Y3
Ashley HomeStore Coquitlam, BC
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 1365 United Boulevard in Coquitlam, British Columbia! Our store is easy to find with prominent signage visible from both directions, and there is plenty of parking to ensure your visit starts smoothly. You will discover a wide selection of stylish, high-quality furniture and top appliance and mattress brands that will fit right into your home. From our popular Modmax modular sectionals to our Midnight Madness collection, we have something for everyone. What truly makes shopping at Ashley HomeStore special is our friendly and knowledgeable, Canadian staff who are genuinely invested in your experience. Whether you're upgrading your living room or just looking for a standout piece, they take the time to explain how our furniture is made and what sets it apart, allowing you to shop with confidence. As part of The Dufresne Group, we are proudly Canadian Owned and Operated and pleased to bring Ashley’s global design and trusted quality to Coquitlam. We also take pride in supporting meaningful initiatives like Hope to Dream, which provides children in need with a new bed for a safe, cozy place to sleep and dream big. A portion of every mattress purchased with us is donated to Hope to Dream! Our Canadian staff are fluent in several languages, including English, Korean, Persian, Turkish, French, and Chinese, so you will always feel understood and at home. We invite you to visit us, especially on Wednesdays when it’s a little quieter. Let’s find something that transforms your space and reflects your style!
We purchased a dining set from Ashley Furniture in Coquitlam after Sama spent considerable time assisting us. However, after noticing an issue with the set, we returned the following day to request a return, and the service completely changed. Sama and Bardia, both assured us verbally that the return would be handled, yet neither completed the paperwork nor provided any confirmation number. So we didn’t get convinced and contacted the customer service, we learned this was not the proper return procedure and did the return on the phone with customer service and got the confirmation number. Eight business days later, our refund still hadn’t appeared on our credit card, and I had to return to the store in person. Thankfully, the store manager, Mahmud, was professional, respectful, and helpful. He explained the process clearly and followed up on our situation. Unfortunately, Sama and Bardia were friendly when making the sale but unhelpful when we needed assistance with a return and avoided addressing our concerns when we came back. Customer service shouldn’t end once a sale is made. Customers deserve the same respect and professionalism after a purchase as they receive before one. Mahmud was excellent, but our experience with the two sales associates, Sama and Bardia was very disappointing.
Great experience shopping here. Clean showroom, helpful staff and helped us reach our budget goals. Thanks!
We purchased a sectional from Ashley about two weeks ago. Unfortunately, during delivery, we noticed that one of the sections was damaged. The delivery person took pictures of the damage and advised us to contact Ashley Customer Service to arrange a repair. Since then, I have called customer service several times. The representative has sent me a link twice to schedule a repair appointment, but every time we open the link, it says, “Sorry, no matches found for your selection :(” We have tried different browsers and multiple devices, but we continue to get the same error. I have called customer service again about this issue, but unfortunately, it still has not been resolved. It is very frustrating to purchase a brand-new sectional, receive it damaged, and then have so much difficulty simply arranging a repair. I am disappointed with the customer service experience so far and hope Ashley can resolve this issue promptly.
Very professional team especially Bardia. What we did get exceeded our expectations
Friendly helpful staff, I've got some fair deals over the years. Nice spacious store with plenty of options.
Ẁe were looking for a tall headboard. The salesman was very nice and showed us exactly what we were looking for. Out of all of the stores on the Blvd Ashley's was the only one that had it and it was good quality.
Helpful
⭐⭐⭐⭐⭐ I had such a wonderful experience at Ashley Furniture! I purchased a beautiful sofa with amazing discounts, and I couldn't be happier! The staff were incredibly kind, patient, and helpful. They went above and beyond to help me arrange financing so I could purchase the sofa I really wanted. It was truly a special and happy day for me! 🥹❤️ I felt supported and appreciated throughout the entire process. Thank you so much to the wonderful Ashley team for making my dream purchase possible! I highly recommend this store! ❤️
Perfect! All is good Harleen is the best
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