Ashley HomeStore | Coquitlam, BC V3K6Y3
Ashley HomeStore Coquitlam, BC
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 1365 United Boulevard in Coquitlam, British Columbia! Our store is easy to find with prominent signage visible from both directions, and there is plenty of parking to ensure your visit starts smoothly. You will discover a wide selection of stylish, high-quality furniture and top appliance and mattress brands that will fit right into your home. From our popular Modmax modular sectionals to our Midnight Madness collection, we have something for everyone. What truly makes shopping at Ashley HomeStore special is our friendly and knowledgeable, Canadian staff who are genuinely invested in your experience. Whether you're upgrading your living room or just looking for a standout piece, they take the time to explain how our furniture is made and what sets it apart, allowing you to shop with confidence. As part of The Dufresne Group, we are proudly Canadian Owned and Operated and pleased to bring Ashley’s global design and trusted quality to Coquitlam. We also take pride in supporting meaningful initiatives like Hope to Dream, which provides children in need with a new bed for a safe, cozy place to sleep and dream big. A portion of every mattress purchased with us is donated to Hope to Dream! Our Canadian staff are fluent in several languages, including English, Korean, Persian, Turkish, French, and Chinese, so you will always feel understood and at home. We invite you to visit us, especially on Wednesdays when it’s a little quieter. Let’s find something that transforms your space and reflects your style!
Stop it no means no. Or in your language agh rrrr.
Very pleasant helpful salesperson
Excellent service. Very happy with experience.
If you want the worst customer service of your life, feel like you’ve thrown your money away, and get the impression that you’ve been lied to just to sell furniture, definitely shop at Ashley!
I recently to purchased a sofa from the Coquitlam location. Sales person Gordan was fantastic to work with, very knowledgeable, friendly and knows how to govern customers space. All interactions with every staff memeber at this location was professional and helpful. After a month of looking for the right sofa and pushy sales people I had no patience walking into Ashley, walked out with exactly what I needed and paid half of what my budget was. 10/10!
Very pleasant experience. No pressure but very helpful and patient while we went back and forth trying to decide on specific pieces. Very fair prices! Our sales rep was excellent and well informed! Thanks for the great experience and can’t wait to receive the dinning table, chairs and coffee table.
Super amazing very happy
Yuvi was very helpful and informative it was a pleasure dealing with him
I am writing to formally express my serious disappointment and frustration with Ashley’s products and customer service. Unfortunately, this is not the first time I have experienced a problem with Ashley. Approximately three and a half years ago, I purchased a dining room table set from your company. When it was delivered, several areas of the table were damaged during transportation. I contacted Ashley repeatedly and followed up several times in an effort to have the damage repaired, but unfortunately, the company failed to properly address the issue. Despite that previous experience, we recently decided to purchase a sofa bed from Ashley again. Unfortunately, we are now facing another significant product issue. One section of the sofa does not properly connect to the other because the clips do not align correctly. As a result, the sofa has been completely unusable for more than a month. What is even more frustrating is that, despite contacting Ashley and following up, we are still waiting for a technician to be sent to our home to inspect and resolve the problem. More than a month has passed, and we still do not have a functional sofa. This level of customer service is unacceptable. When a customer purchases a new product, they should not have to spend weeks repeatedly contacting the company simply to get a defective product inspected and repaired. I am asking the manager or Customer Service department to take immediate responsibility for this matter and provide a clear solution without any further delays. I expect Ashley to arrange for a qualified technician to inspect and repair the sofa as soon as possible, or provide an appropriate replacement or other satisfactory resolution if the defect cannot be repaired. I have already been patient for more than a month. I do not believe it is reasonable to expect a customer to continue waiting indefinitely for a problem with a newly purchased product to be resolved. I would appreciate a prompt response from a manager and a specific timeline for resolving this issue.
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