Ashley HomeStore | Abbotsford, BC V2S8M9

Mike was very helpful and pleasant to work with. He patiently explained all my options and answered all questions. I will definitely go back to Ashley's when I need to purchase anything more for my home.

We have bought twice now from Ashley in Abbotsford and it has always been a very enjoyable experience. We have often felt very pressured into purchasing at other franchises and have never felt like that at this location of Ashley Furniture. Not only were the sales advisors very knowledgeable and helpful, they were also respectful of our budget, needs, and wants. I would highly recommend looking at this Ashley store during your furniture shopping process.

Mehak Randhawa was very helpful and did a really professional job at helping us with our purchase of our couch. Would definitely recommend to anyone in need of assistance

The salesperson Ricky was Great in showing me what he had in store , I chose a Single mattress he had on sale that was perfect for my mother in laws bedroom, he helped put it on the roof of my Jeep as well. Thanks again

We were just browsing to update living room furniture. Manjeet was very helpful listening to what we thought we wanted. She suggested a simple rearranging of our current space which led to the purchase of something we hadn't considered. Will update this review after delivery.

Manjeet was a great help. We were just browsing and ended up buying.

If I could give 6 stars I would! Ricky has been very lovely in helping us with picking out furniture for our new place! Very friendly service, ask for Ricky when you come in to the Abbotsford location :)

Went into Ashley's and purchased a couch. Was told by the manager Ryan that I would be able to pick it up on the 31st of December. I emphasized that I would be renting a U-Haul to pick up this couch along with moving all my other things into my new apartment.I was assured that I would be able to pick it up December 31st. I received an email saying that the warehouse was closed on Dec 31 (how they didn't know that their Warehouse would be closed was beyond me ) Spoke to a manager by the name of Ross. We are black and he tried to make it seem like he was all cool with black people calling himself an oreo cookie and making black stereotype jokes. We explained the situation with regards to the email and told them that we would be willing to keep the couch if they paid for the delivery, which was $160. Ross said that they would have to go through a whole bunch of hoops to get approval to waive the removal cost of the delivery but he was make sure we could pick it up on Jan 3 or 4. This wouldn't work for us. Once we told him that we no longer wanted the couch and wanted a full refund, Ross got extremely cold and somewhat rude and tried to intimidate us by saying he wouldn't be able to give us a full refund and he'll have "to see" what he could do. Unfortunately for him notes were made that they would give us 100% refund as long as we cancelled the order before January 3rd. It is now January 11th and I still have not been able to get my refund. They just wanted to ensure that we paid for the couch on December 31st. They had to know that their warehouse would be closed on that day. They figured once they had our money, they would find a way to make us pay for the delivery of couch which was $160 for delivery which was the discount that they gave us. Let's see if I'm going to have to get my bank involved to get my refund.

Sales person, Ricky, is very knowledgeable on Ashley's products. We did not feel pressured into buying anything...but we did as we were looking to purchase. We can't wait for our power loveseat to be delivered next week, very quick service. He is also very kind. Update, our new power recliner was delivered on the day promised. We were emailed a link to track the driver's GPS location and it was precise to determine delivery time. The two delivery gentlemen were proficient and courteous. We are very pleased with this Ashley purchase experience.

I've never been disrespected at a furniture store before but I was yesterday. The sales man realized I wasn't going to buy something during my visit and asked that I leave out the side door. He explained that ppl who don't buy things hurt their sales numbers because they have a head counter at the front door. I have told my family and friends about my experience and we will not be shopping at Ashley's anymore.