Canadian Ashley Stores Are 100% Proudly Owned & Operated by Canadians
Ashley HomeStore | Abbotsford, BC V2S8M9
Ashley HomeStore Abbotsford, BC
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 1425 Sumas Way in Abbotsford, British Columbia! We are just a block north of Costco and conveniently situated right off the Sumas Way exit from Highway 1, making our store easy to find. You will love our store if you’re looking for a comfortable sectional, a standout recliner, the perfect bedroom set or an upgraded mattress. Experience a warm and upbeat atmosphere led by a passionate, Canadian team that genuinely enjoys what they do. We don’t just guide you through the showroom; we help bring your ideas to life, assist you in building value-driven packages, and celebrate with you when you discover the piece that makes your space feel complete. You'll notice the difference immediately, as the shopping experience is just as important to us as the products themselves. Wondering what our most popular picks are? Our guests love our selection of recliners and Modmax Premier sectionals. We’ve also recently added the crowd-favourite Midnight Madness collection to our showroom. In addition, we offer a wide range of quality furniture and mattresses, with options to suit every style and budget. As part of The Dufresne Group, we are proudly Canadian-owned and operated benefitting from Ashley’s global presence as the largest furniture retailer in North America. This means having access to incredible designs, top-notch quality control, and financing options that make your dream setup more achievable. Giving back to the community is close to our hearts and something we take seriously by proudly supporting the Hope to Dream program, which helps children in need by providing them with proper beds to sleep on. Our team members speak English, Punjabi, and Hindi, and we are always happy to accommodate your shopping needs. If you're looking for a more relaxed experience, weekday mornings before noon are quieter. So come by and say hello! We’d love to help you find something special for your home and make your visit memorable.
If I could give a 0 star I would. Horrible customer service from the Abbotsford location. Staff was not transparent on delivery dates even when I made it clear I needed the furniture by a specific date. Delivery dates kept changing. Was getting different dates from the store and customer service department. Area manager of the Abbotsford location was rude to his staff in front of another customer and myself. He was asked by a staff member to help me with a transaction. He proceeded to look at his cell phone when he should have been assisting me at the front desk. When I voiced my feedback he was defensive and rude. The store employee that helped me was very nice however not experienced which caused several issues with my purchase. They ended up fighting with me over a $10 difference in price. The store manager didnt even come to assist his employee. I ended up canceling my order. Absolutely horrible place to deal with.
Great customer service, quick and seemless delivery, fantastic communication. We love out new furntiure from Ashleys!
Mike took care of everything and explained everything thoroughly. We were very happy and datisfied with him.
Bought my first piece of Ashley furniture! Grant the salesman and Ryan the store manager were very knowledgeable and very helpful I went in three times looking as I couldn’t make up my mind of what I wanted. They remembered me , no pressure , I felt comfortable buying from them as they answered all my questions Can’t wait for my couch and chair to arrive!!
We had an issue at the Ashley store where the sales associate did not honor the Black Friday deal we were promised. We were disappointed and mentioned it in a Google review. Rose from customer service reached out to us immediately and took care of everything within a day. She honored the Black Friday deal, made the whole process stress-free, and even arranged delivery to our address, which is outside their delivery zone. She truly went above and beyond to help us and made sure we received everything on time. We are extremely grateful for Rose’s kindness, professionalism, and quick response. She turned a frustrating experience into a very positive one. Thank you again Rose!
Professional, helpful
Jot was very pleasant to work with. She guided us in selecting the best sofa for our home. While also being knowledgeable about each product. Thanks Jot for being awesome
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