Ashley HomeStore | Abbotsford, BC V2S8M9

I bought a bed frame on June 20th. I was told it will be ready for pick up June 24th. On the 24th, they said it’ll be there on the 26th. Then on the 26th they pushed it to JULY 9th. I wanted to cancel my order because I just wanted a bed frame quickly and not wait 3 weeks, but they were trying to only give me a partial refund if I cancelled. I asked if I waited the 3 weeks, if they could give any money back, and offered me $60 store credit. What will that buy me in their store? Edit: Rose contacted me and was very kind and resolved my issue quickly!

Good experience.excelent customer service by grant Nelson salesper

Courteous and knowledgeable excellent service

It was great, people were helpful and nice .

Extremely disappointing to say the least. They make false promises just to make the sale, I was promised a $500 gift card, didn’t get it , so called several times , then went to the store, still didn’t get it , received an email to call elite rewards who finally sent four codes of a hundred each so still not full amount , now I need to add each code to a link and fill in contact details four times and then the four vouchers will be sent to my email 5 days later. NOT A TRUSTWORTHY STORE.

We had a good experience buying a new sofa and chair. The customer service was great and we're looking forward to having the items delivered soon.

Shopping at Ashley’s in Abbotsford was a very enjoyable experience. The sales person was knowledgeable, friendly and cordial. We are having our furniture delivered in good time. The store carries good quality items at great sale prices.

We visited Ashley after having no luck at other furniture stores—and we’re so glad we did! From the moment we walked in, we were warmly greeted by the store manager, Mohsen. He was professional, welcoming, and refreshingly non-pushy—such a nice change from the typical sales experience. He made the entire transaction smooth and even gave us that reassuring “manager-approved” nod that sealed the deal. Great work! Our sales associate, Manjeet, was absolutely fantastic. I came in with a design concept in mind, and she walked me through everything—colours, textures, features—without ever being overbearing. Her guidance helped me bring my vision to life. As someone who’s designed many spaces before, I’m very particular about colour palettes and styles, and Manjeet totally understood that. She had a great eye for design and really respected our space and time so I could talk it over with my husband and make a confident, pressure-free decision. We ended up choosing a stunning caramel-coloured leather three-piece sofa set, complete with zero-gravity recliners and adjustable headrests—perfect for comfort and posture support. The colour is absolutely beautiful and pairs perfectly with the area rug we also picked up. What really stood out was Manjeet’s deep product knowledge and passion for quality. Her expertise gave us the confidence that we were investing in furniture that’s going to last for years to come. We left extremely happy and will definitely be back for more. Huge thanks to both Mohsen and Manjeet for making our shopping experience so seamless and enjoyable. See you again soon!

Great service, Manjeet was very friendly and professional in coming up with a solution for our new space. Thank you