Ashley HomeStore | Abbotsford, BC V2S8M9

Manjeet was very helpful in finding a new dresser for myself!

I spent hours here looking for furniture to furnish my house. They told me they would sell me the couch I liked for a floor model price. And when I went back to sign and complete paperwork they said they no longer wanted to sell it as a floor model after I spend hours deciding on it. Really disappointed with the service. Especially disappointed in the character of the people who work there.

Jot was very knowledgeable about the products and she helped us decide

Its a nice store and they have nice stuff. I couldn't look around because the sales woman was very pushy and wouldn't give me personal space to just browse, even I mentioned twice that its my first time in your store and just wanted to see what you have and I will ask if I need help thank you. Some times people need to see first to get ideas for furnishing a new place. I left after 5 mins.

I was dealing with Mike in Abbotsford and found him to be very well informed, not pushy, let me wander around, checking out the store. He was there immediately when I needed him. He also gave me a very good price on all my purchases, which being on pension really helped.

Shop here if you never want to actually get your furniture. Ordered a love seat and couch in April. Love seat was delivered 2 weeks later and we were told the couch would be 6-8 weeks (from purchase date) Here we are months later then we ever should be and not sure if we will ever get the matching couch to our love seat. For anyone that chooses to follow along, I received the message below which claims to be from the owner, although it’s a different name than has responded to other negative posts here Update They say it’ll be OCTOBER before i get my couch I have been waiting over 2 months longer then originally promised and now they want me to wait another 2 & 1/2 months. Are they for real? 6+ months to get a couch they said would be 6-8 weeks. I’ve asked them to come pick up the love seat and cancel the order this is just ridiculous!

We had such a great experience purchasing our new living room set from Ashley in Abbotsford! Mike B was absolutely amazing to work with – he took the time to really help us narrow down exactly what we wanted and even gave us a very competitive price. His friendly, customer-focused approach made the whole process easy and enjoyable, and we truly feel like we made the right purchase. All the staff at Ashley were welcoming and helpful, and the quality of the furniture far exceeds any of the competition in Abbotsford. Thank you so much, Mike, for going above and beyond to help us – you made the experience warm, stress-free, and exciting!

My salesman (leo) was lovely. What i DO NOT like is either having to drive to surrey to get what you bought or pay 190 something for it to be delivered to my house. No option of picking it up from store of purchase! Why have a store in abbotsford if there is no option to pick up from store! I had to argue and threaten to just go before the manager finally agreed to let me pick it up from that store, but did point out that they didn't usually do it and no one would be really able to help me load it. I probably won't shop there again as I have stewed about it more and get more irritated as I think of it lol. I may still just cancel

The furniture was great. Everything else has been an absolute nightmare. I cannot get a call back. My deliveries kept getting cancelled. I was promised a $100 credit for my troubles. Now I look at my card and have a charge for $800.