Ashley HomeStore Abbotsford, BC
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStore is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today.
Grant was awsome to deal with! Highly recommend dealing with him. Overall a great experience!
Great customer service
I found Manjeet so very helpful in my search for the proper mattress and adjustable bed. She spent time with me and we got the order just right!
Manjeet was a great salesperson who was very knowledgeable and not pushy at all. It was a great experience.
Great service! Clear honest, no pressure, was there for about 90 min, found whatever looked and the deal was done, Russ was great!
Our experience at Ashley Home Store was an interesting one. The star value in this review is not at all reflective of the sales person that we dealt with. Grant was incredibly courteous and helpful in his approach and answered all of our questions knowledgeably. If the option was there to rate Grant as an individual he would get 5 stars. The 2 star rating is for the following reasons: The signage for the product we were looking to purchase was very misleading. The product on display was the sofa/sleeper version of the sectional sofa however the sign was for the sofa only showing a difference in price of $500 compared to the sofa/sleeper price. We thought we were getting a good sale price however, when it came to continue with the purchase the price difference was discovered. At that point we were told that it is a policy at Ashley that it does not matter what sign was with the product, even if it is incorrectly placed, the price cannot be matched. Grant called the store manager Ryan over to see if there was anything that could be done about this issue. Ryan berated Grant in front of us stating that it was Grant’s error as he should know all the products rather than relying on the signage. Not only was this extremely rude but clearly unprofessional to speak to an employee in that manner in front of customers. We strongly disagreed with Ryan stating that we found it unacceptable to blame Grant and that the signage needs to be better managed. Ryan informed us that he could only allow a maximum of $150 off the advertised price. This interaction left us feeling disappointed. The signage needs to be more closely monitored to ensure that this does not happen again and the whole issue would have been alleviated if the signage was correct in the first place.
Had a terrible experience with ordering. The order was placed Jan 17th. We had pickup dates at their warehouse start on Feb 9th go to the 12th, 13th, back to the 12th then they had a problem and would let us know. We went to the store and were told it would now be Feb 27th or 28th. During this time they had received a second floor model but said they couldn't sell us one of those! Out of frustration we canceled the order.
The Abbotsford Ashley store was bright and cheerful. They had a great selection of furniture and left feeling happy about what we chose, the reasonable prices for good quality furniture and the good service from beginning to end with Manjeet.