Ashley HomeStore | Red Deer, AB T4R 2T4

Faith helped me out. She’s a wonderful lady!

Tyler at the Red Deer store did a great job. Very friendly, efficient and professional. Made our experience very enjoyable.

Great staff. Not pushy and very helpful

Faith was an absolute pleasure to deal with. I will definitely go back to make other purchases. Thank you Faith!

Very friendly and good service.

Brendan was quite knowledgeable about all the types of furniture and materials I was interested in. I was greeted immediately, he was very friendly and eager to help me and answer all my questions. I went into the store to look around just to see what I might like. I found that I didn't need to check out any further stores and made my purchase at Ashley Furniture. Thank you for a great experience!

Purchased a 4 piece MODMAX II sectional. The left recliner was damaged in transit or on my driveway. After the left recliner popped out of the reclining track, I looked underneath and found a wheel for the recliner track was broken and missing one half. I found the other half in my driveway. This was less than 3 hours after the furniture was all set up. I was told I had 48hrs to report any problems. I contacted service and it took multiple calls and 3 days to get any sort of reply. The reply: waiting multiple weeks for parts to ship to my home, then I have to arrange for a service technician which usually takes an additional 1 to 2 weeks. So I am looking at 6 to 8 weeks to get the couch repaired that they dropped of damaged. I called the store and voiced that I wanted a replacement item because I paid for a new item, not a damaged item. If I could not get a replacement I expect a discount similiar to what I would get for buying a demo or open box. Faith said she agreed that was fair, would pass the information on to a manager, and I would get a call back after the weekend. 6 days since that call and I am still bugging them to have a manager call me. 2 weeks since I recieved the damage item.

Had a wonderful shopping experience at Ashley. Brendan was incredibly helpful, knowledgeable and patient. He explained everything in great detail, answered all my questions, and made the entire shopping process easy and stress-free. I am very happy with my purchase and truly appreciate the excellent customer service. As always the quality of products at Ashley is amazing. Thank You Ashley and Brendan

One of my friends was asking about furniture store recommendations and I immediately thought of Ashley. I visited the Red Deer location a few months ago. As soon as I walked in, an older blonde employee whispered, “So you are brown.” I asked her to repeat what she said, and she replied, “No, nothing.” For a business, it shouldn’t matter what color someone is. You should focus on customer service, not judging people based on their skin color. Because of this experience, you lost a good customer. We just bought a new house and were planning to buy all of our furniture from Ashley’s, but I will never come back to this location and I will not recommend it to anyone because it looks like customer service and respect are not priority at this location.