Ashley HomeStore | Medicine Hat, AB T1B0G4
Ashley HomeStore Medicine Hat, AB
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 115-1921 Strachan Rd in South East Medicine Hat. We are conveniently situated just off the Trans-Canada Highway, between Home Depot and Canadian Tire, and only a short walk from Walmart. Whether you're looking for a single statement piece or furnishing an entire room, our store makes it easy to find stylish, high-quality furniture at great value. Our store layout is longer than it is wide, providing ample space to explore. Whether you’re outfitting a new space or giving a fresh touch to a well-loved home, our team is here to help you every step of the way. We take an “ask and listen” approach to guide you toward pieces that match your lifestyle, offering honest and helpful support without any pressure. We specialize in recliners, accent furniture, and home décor pieces that bring a room together. Our modern designs, especially popular lines like Midnight Madness, tend to fly off the floor, bringing a bold and trendy vibe. If you prefer clean lines and sleek finishes over classic or traditional styles, you'll find our store to be a great fit. As part of The Dufresne Group, we are proudly Canadian-owned and operated, with access to Ashley’s global reach as the world’s largest furniture manufacturer. This means you get the best of both worlds: exceptional design, reliable quality, and unbeatable financing options. Our guests leave our store feeling heard, valued, and satisfied with their experience. If you prefer a quieter time to browse, feel free to stop by between 4–6 PM, and let us help you create a space that feels like home.
Mani she was sweet and fabulous
Pankaj was amazing! Very helpful and was the best person that could have helped us, will definitely return because of him!
They were very friendly and helpful. Couldn’t ask for any better service. Would definitely shop there again. Thank you Scot.
It's kind of odd to go into a furniture sales place and feel welcomed without pressured, attended to without being followed. Whatever training they're doing for their wonderful people (or maybe they just happened to hire just wonderful people who didn't need training) the whole team that I ran into in that store on both occasions were absolutely remarkable individuals. Yesterday on Thursday August 20th it was a little event thingy with snacks and stuff and a TV setup for kids... Anyways they attended to our kids and we're so genuinely kind - so everyone working that day I would like to just recognize as being wonderful. Mani was our sweet sales girl, but again I wish I knew everyone's name cuz they were all fantastic.
Sales woman was very knowledgeable. Anything that she was not %100 sure of she talked to a technician if it was a mechanical question or to the finance person regarding pay plans. Was very prompt and would text me in a reasonable time. Bad thing was the phone number on the website. When called was no prompt to talk live to a store person. Tried 4 times and kept getting no where. Your listing business by not having the proper prompt to get transferred to the stores front desk. Dumb dumb.
We had a great experience in store, but we're deeply disappointed in the post-sales experience. To the point where we have been debating if we would purchase direct from Ashley again. We had just moved to the area and needed to purchase a new dining room table. We ordered a new one and we're given the expected delivery date of "Friday August 15th". It's Friday August 14th, so I thought that's fine, I can make myself available both days just in case and disposed of our other table in anticipation of the delivery. Called in today (August 14th) to confirm and was told by the computer and a very unhelpful Janice that the delivery date is actually August 22nd now. None of this was communicated with us. We have young children, no dining room table, for multiple weeks and we were planning to travel over our expected delivery date. We had understood that the 15th (from our purchase order) was our delivery date, but from talking to customer service it is ready but not on the truck since we didn't schedule it for the 15th. I didn't realize that we were expected to guess their timelines and schedule it ourselves AGAIN after having scheduled it in store. I don't know where the communication breakdown happened, whether is was our salesperson or head office, nor why we are expected to self-schedule after having confirmed the date. If we had wanted the IKEA experience, we would have gone to IKEA. A genuinely disappointing experience. Zero communication, horrible service, no resolution offered aside from a half hearted "sorry" 🤷🏼♀️. Would not recommend. Guess I'll miss my mom's 60th birthday now.
PJ was very helpful, he was knowledgeable in appliances and was able to get me what I needed.
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