Canadian Ashley Stores Are 100% Proudly Owned & Operated by Canadians
Ashley HomeStore | Edmonton, AB T5L5H1
Ashley HomeStore Edmonton, AB
Your Local Furniture, Mattress & Decor Store
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Great experience ! All the staff here are so helpful:). Quality products !
Raj is the nicest salesperson to deal with. Great service.
Delivery was scheduled for the weekend as we both work during the week. They arrived and brought everything in but would not shut the door. It is middle of December and they felt it was too hard to shut it. We went multiple times to shut the door. After table was assembled we noticed two pieces were installed wrong. They happily fixed it but putting it together again the bolts were driven through the table top. Unassembled it and took it away. Trying to get the new one delivered is difficult with no accommodation for our schedules. The service department is providing No help and not able to answer our questions. We have to wait for an auto populated time.
Quick service and friendly staff. Will definitely buy from ashley again
Great customer service and prices
Darren was amazing. No pressure and Very helpful. Will be back again.
Both delivery guys were amazing! The couch was a tight fit, but thankfully they were able to get it in! Very impressed with their service especially on such a chilly day.
Excellent telephone service.
Cost of delivery with Ashley Furniture: $3,600. Our invoice says delivery cost $169.99, but after the delivery crew trashed our brand-new home (a new build that we had been in for only three days) to the tune of $3,456.00, it really cost us $3,600 for a $2,460 sofa. Our Ashley experience will cost us $5,900 after damages. The most expensive sofa we have ever bought. On arrival, the lead announced that he didn’t think the couch would fit up the stairs. And then decided to try anyway. By the time the second piece was jammed at the top of the steps he was apologizing, saying this “wasn’t his regular crew”, while one of the crew was suggesting that they unscrew and peel back the railing in a manner that would have caused even more damage! The best advice would have been to go back to Ashley and pick out something different To follow up, Ashley personnel called that day and the week later and pretended to be concerned. One promised to “start a claim”. Then they disappeared, and Ashley has very limited options for communication. They will not exchange any info by email, and even our quote was mailed the old fashion way. We received no direction with respect to a claim that we have been told would be made for the damages, or for a prescribed pathway for dealing with Ashley on this matter. There was no follow up, for almost three months (nor has their been after we sent our quote) Lesson #1: don’t sign the delivery waiver! We knew we were being dismissed from the start because we did. We were unaware that Ashley considered this to be an open invitation to trash our home. We thought it covered them off for incidental bumps and scratches. Weeks ago we asked for a copy of the waiver, and their response? Nothing, not even a call. The damage is evident in the attached photos. The home repair quote is based on restoring our new home back to new-home condition: replacing the white popcorn-style ceiling due to extensive damage, replacing the railing that was scraped and gouged for the entire length, and extensive damage to the walls requires patching, sanding and painting. The attached pictures tell the story, including a shot of how the ceiling has been ground into the bottom corner of the sofa.
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