Ashley HomeStore | Edmonton, AB T5L5H1
Ashley HomeStore Edmonton, AB
Your Local Furniture, Mattress & Decor Store
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Great experience with Ashley Home Store today!! Assistant Sales Manager, Dawyane was knowledgeable, very friendly and helped us with our decision in our purchase today. He was also able to provide us with a great deal……much appreciated. Thank you !!
Found what I wanted quick good service
Great service and products knowledge
The sales staff were amazing! So very helpful and accommodating. The chat bot for service afterwards? AWFUL. So I called to get a person in customer service, who was rude. They put me through to service, also awful. Told me to make a claim through the chat bot for a few screws I had lost in my recent move. Now I have to wait for someone to come to my home for 8 screws. I spent over 10k in one shopping trip and no one would send me 8 screws. Ashley should re-think the chatbot and access to friendly and accommodating people over the phone.
Needed a copy of a manual for a power recliner we purchased in 2022. Customer service said all manuals are located on their website and to look there. I said my couch wasn’t on the site any longer and she then said they didn’t have a manual then because discontinued and I was then transferred to the store I purchased from. They found my order and then continued to advise they’d have to search their system for the manual and they’d try to have it emailed to me within a day. Like what is so hard about finding it and sending it right now? Hopefully I get that email - until then, no couch! If this had been ikea, I wouldn’t be writing this review and would currently be reading the manual, putting the electrical together correct.
Travis was very patient, friendly, and polite! He spent a good amount of time trying to find me the right item. I greatly appreciate his help and support! Thank you, Travis!