Ashley HomeStore | Edmonton, AB T6N 0A8
Ashley HomeStore Edmonton, AB
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 1430 99th Street NW, located in the vibrant South Edmonton Common—just off the Henday and a short drive from the Edmonton International Airport. With benches and greenery out front, this location offers a warm, approachable feel right from the sidewalk. Inside, you will find a shopping experience that is all about you. Our team takes the time to understand your needs and preferences, personalizing each visit to help you discover pieces that truly work for your home and lifestyle. Whether you are furnishing a new space or updating a favourite room, we are here to make it simple and stress-free. As part of The Dufresne Group, we are proudly Canadian-owned and operated. Our mission? To provide every Canadian guest with a superior level of service, from the moment you walk into our store to the moment your new furniture arrives at home. We’re especially known for our great selection of sectionals and bedroom furniture. One of our best-sellers is the Modmax Premier collection, thanks to its modular functionality, feature-rich design and cozy comfort. For a quieter shopping experience, visit us during off-peak hours between 9-11 AM, or mid-afternoon between 3-5 PM. It’s the perfect time to explore at your own pace and chat one-on-one with our friendly team. So whether you're just starting your home refresh or searching for that one perfect piece, we’d love to help. Stop by, say hi, and let our Ashley team make your home feel a little more you.
Great fabrics Great service and magnificent help from Donna thank you. , she was very informative
Sales associate Nav is extremely knowledgeable and helpful. We discussed what I was looking for (electric recliner) and she headed off looking for the exact chair that had everything I wanted. She located a chair that checked all of the boxes, she hit it on the nail ! I purchase the chair immediately. Nav is delight and the “big boss lady” was terrific. Thank you so much Nav. Aileen Savage
Do NOT buy from Ashley … their after sales service is horrible. Have been dealing with them for over 2.5 months to try and get something resolved to no avail. Here is the story: Bought a motion sofa paid a lot of money for it got it delivered noticed about a week or two after having it that it’s got a terrible squeak in it. First time I’ve bought furniture that had a squeak. I can only imagine what it’s gonna be like after a year. Reached out to Ashley dealt with the guest services / Customer service whatever you wanna call it. Had a technician come out a month later fiddled around with it said to me oh that kind of squeak we won’t be able to fix. I said no that’s unacceptable so the technician closes the ticket saying all items resolved, which was a lie. We went to the store of course no manager around oddly enough the gentleman that we dealt with no longer works there so called guest services again that’s what I found out that the technician closed the ticket saying all issues were resolved - told them that it is mot resolved at. They told me all you need to do a virtual technician I said wow that’s weird. Normally you do virtual first before you send an individual into a house but OK that’s your procedure. So I did that. Waited a couple weeks. Didn’t hear anything back. Called guest services again. Apparently the guy I spoke to that was the virtual technician did nothing so the lady that I talked to submitted it - she came back saying all they needed to do was to order a part and that I need another technician to come back into my house. I wasn’t happy about that, but I made it very clear. I do not want that same person coming into my house. I want a different technician. I was assured that would happen - lo and behold the booking was another month out and guess who showed up … the same lying technician and I told him he was not welcome in my house Now Ashley is saying oh because I refused - the courtesy service is closed … what a bunch of bullshit. Ashley needs to understand what customer service is. This is the first and last time I will ever buy from Ashley. Now we’re going to go deal with the store manager and figure out what the hell because something is going to be done one way or another.
I had an amazing experience today thanks to Noor. He helped me find exactly what I was looking for and was very patient. Donna also assisted me, she was extremely helpful and kind. Both staff members provided over the top service.
The furniture looks nice right now, but we'll see how it holds up to everyday use. The delivery rating however, is at a zero. It would have been nice for someone from the company to let us know at some point that the delivery people WILL NOT set foot in your house, leaving you to drag all of the boxes in and assemble everything yourself. We will not be making any future purchases from Ashley HomeStore because no one thought to share simple facts with us. It's too bad too, because our salesperson was very nice to deal with, but his lack of communication on the delivery process has caused this low rating.
Searched for Costco and got this shitty ad instead
Went to Ashley’s today, after seeing a big sale advertised online, purchased a cute sofa for my new reading room, the price was amazing, Nav(I believe was her name ) assisted me , she was great and very helpful ! ( I’ve always wanted a piece from Ashley’s 🩵🦋💙)
Punita and the store manager were very helpful with my purchase
Phill from the South Common location was great to deal with. Was not high pressure sales and did good job explaining and letting know when sales may happen. We ended up purchasing from him later in the week.
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