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Ashley HomeStore | Calgary, AB T2H 3A7
Ashley HomeStore Calgary, AB
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 88 Heritage Gate in South East Calgary, your destination for modern furniture at unbeatable prices. Offering one of the largest furniture and mattress selections in the city, our location is easy to find as we are conveniently situated across from Costco. Since it's opening in 2005, our location has proudly earned the title of one of the highest-volume Ashley stores in the brand. This means more furniture options and more ways to bring your home to life, all under one massive roof. Looking to upgrade your living room? You'll love our selection of large sectionals, perfect for family movie nights or casual hangouts. Shopping for a better night's sleep? We've got you covered with premium mattresses, including top sellers from Tempur-Pedic, Stearns & Foster and Ashley Sleep. Whatever your style, we have options to match—and the space to display them all. As part of The Dufresne Group, we take pride in being active in the community through programs like Hope to Dream, which provides beds to children in need because we believe everyone deserves a good night's sleep. Our friendly and knowledgeable staff speaks English, Ukrainian, and Russian, ensuring you always feel comfortable and understood during your visit. Want to avoid the crowd? Early mornings are the best time to stop by for a quiet and relaxed shopping experience. Whether you're refreshing a single room or redesigning your entire space, our goal is simple: we want every customer to leave feeling happy, satisfied, and confident that they’ve made the right choice.
I went to the store of heritage gate with my daughter today to see some mattress and bed frames. The Maneger welcomed and assigned a sales person called Alex. He showed us some mattresses and beds as well including the adjustable base for the mattress. But as soon as he came to know that I have an employee purchase plan to buy directly from Ashley with discounted price, Alex asked how that will help him as salesperson as the sale will not count in his name. He confirmed with his manager and came back with his manager saying they can not help me any more and I should look online as online has more options than in store display. It was clear in their attitude and body language that they are wasted their time with me, but not any more It was really shocking and horrible customer service at this store of Ashley. They are only on generating sales. Do not care about service at all. At least that was my experience today. Will avoid to go to that store of Ashley in future as well ☹️🥹
I had a fantastic experience at Ashley Furniture. The selection was great and the quality of the pieces really stood out, but what made the visit exceptional was the customer service. Rea was absolutely amazing to work with. She took the time to understand what I was looking for and helped me find the perfect pieces that fit not only my space but also my budget. She was knowledgeable, patient, and never made the process feel rushed or pressured. Thanks to her help, I left feeling confident in my choices and excited about my purchase. I highly recommend Ashley Furniture, and if you get the chance to work with Rea, you’ll be in great hands!
I had an excellent experience at Ashley Furniture HomeStore, and a big part of that was because of the outstanding service provided by Joan, the Assistant Manager. From the moment we walked into the store, Joan made us feel welcome and comfortable. As first-time buyers at Ashley Furniture, we were not exactly sure what to look for or which pieces would best suit our home. Joan patiently guided us through the showroom and took the time to understand what we needed, our style preferences, and our budget. What truly stood out was how she shared her professional insights while helping us select our furniture. With her experience as an interior designer, she explained not just the features of the furniture but also how certain pieces would complement each other, how they would fit within a space, and what would work best for long-term comfort and aesthetics. Her advice felt genuine and thoughtful rather than just a sales pitch. Joan was extremely accommodating throughout the process. She answered all our questions with patience, explained the differences between products, and made sure we felt confident with our choices before making a purchase. It was clear that she cared about helping us find the right furniture rather than simply making a sale. Because of her professionalism, product knowledge, and friendly approach, our first experience buying from Ashley Furniture was smooth, enjoyable, and stress-free. We left the store feeling happy and confident about the furniture we selected. If you are visiting Ashley Furniture at Heritage SE in Calgary, I highly recommend asking for Joan. Her expertise, honesty, and customer-focused service make a huge difference in the shopping experience. Thank you, Joan, for making our first purchase such a positive one. We truly appreciate the time, care, and advice you shared with us.
I was welcome by one of the staff as soon as I walked in. I was looking for a couch and was assisted by Bryan my purchase and ended up getting and amazing deal on a couchand mattress. I really enjoyed my shopping experience.
Olexsii provided exceptional service!
Unfortunately, my experience with Ashley was not a great one. We had a very helpful and friendly sales associate that took a lot of time and care with us. James was great. But when my coffee table was delivered, it had some damage and streaks on the surface. It took 2 weeks for someone to come out and look at it and while the technician was trying to fix it, he kept arguing with me about how I shouldn't move the table into the light to see if the damage was still there. He acknowledged that the damage was there, but said if I couldn't see it in the room I was putting it in, it wouldn't matter. He was slightly condescending in his approach. They are also very strict about their 48 hour return policy, so be sure you submit your request right away. We bought some dining room chairs and they don't fit with the table (purchased from a different store) and they wouldn't even give a store credit. They have a good selection, but you can find better furniture, elsewhere, without the hassle.
Good quality couch. The delivery guys were super nice and clean.
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