Ashley HomeStore | Calgary, AB T2H 3A7
Ashley HomeStore Calgary, AB
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 88 Heritage Gate in South East Calgary, your destination for modern furniture at unbeatable prices. Offering one of the largest furniture and mattress selections in the city, our location is easy to find as we are conveniently situated across from Costco. Since it's opening in 2005, our location has proudly earned the title of one of the highest-volume Ashley stores in the brand. This means more furniture options and more ways to bring your home to life, all under one massive roof. Looking to upgrade your living room? You'll love our selection of large sectionals, perfect for family movie nights or casual hangouts. Shopping for a better night's sleep? We've got you covered with premium mattresses, including top sellers from Tempur-Pedic, Stearns & Foster and Ashley Sleep. Whatever your style, we have options to match—and the space to display them all. As part of The Dufresne Group, we take pride in being active in the community through programs like Hope to Dream, which provides beds to children in need because we believe everyone deserves a good night's sleep. Our friendly and knowledgeable staff speaks English, Ukrainian, and Russian, ensuring you always feel comfortable and understood during your visit. Want to avoid the crowd? Early mornings are the best time to stop by for a quiet and relaxed shopping experience. Whether you're refreshing a single room or redesigning your entire space, our goal is simple: we want every customer to leave feeling happy, satisfied, and confident that they’ve made the right choice.
It was a great experience. Go see Rae! She is very knowledgeable and personable. She helps you pick out whatever furniture you need for your place while making you enjoy the experience and not feel too pressured at all.
From entering the store to leaving after making my purchase, I appreciated the excellent customer service my sales associate, James, provided. He’s very knowledgeable about Ashley products and not at all pushy; unobtrusive yet attentive when needed.
Everything was handled very well.
James was incredibly helpful. I actually went to Canvas and Loft first. They didn’t have the dining set I wanted in the showroom and it was going to take 10 weeks for it arrive. The salesperson suggested I go look at Ashley since they’d likely have it on their floor, but they would be more expensive. Ashley had it and was actually cheaper! I saved approximately 30%. Plus, Ashley price matches!
Vennessa was very kind, answered all questions, offered water and is knowledgeable. They applied the welcome 10 percent discount to my order in store.
Was a very good experience would recommend to anyone
Awesome customer service! Great conversation, very knowledgeable, and paid attention to our needs. Graham was amazing!
Graham is a gem
I had a great experience at Ashley Furniture during my recent visit. The sales staff were very helpful and accommodating from the moment I walked in. They took the time to make sure I found exactly what I needed and didn’t make me feel rushed or pressured at all. They also gave me a direct contact for any additional pieces of furniture I might need in the future, which I really appreciated. Overall, everyone I dealt with was friendly, professional, and genuinely eager to help. I’d definitely recommend this location for anyone shopping for furniture.
High pressure sales. Horrible warranty process. We purchased a $6000 tempurpedic mattress that came with a tear down to the springs. We have spent months going through the warranty process. It’s invasive and intense. Sent in dozens of photos of the mattress, had a technician come out who said hands down that this was a manufacturing issue from how it was torn /separated underneath. We are in pain for months on this mattress. Still almost two months later the technician said it would be replaced no problem, now Ashley is saying it MAY or MAY not fall under warranty and more information is needed. Are you kidding me? After reading other reviews. I highly question whether it was delivered roughly and not taken care of. I will never ever trust tempurpedic warranty or Ashley’s claims of easy replacement. This should have been incredibly straightforward. Edit: review has increased from 1 star. I’ve increased this review because after a few months customer care at Ashley took attention to the issue and did an exchange. We were allowed to choose another mattress but because prices had increased we lost value across the board and had to take a lesser mattress. We were offered a straight replacement which is good, we would have gotten our value out of it, however there’s a very distinct issue with the Tempurpedic Prosense Medium Hybrid mattress. The sides slope considerably due to the springs being wider than the foam top. If you are an edge of the bed sleeper you will not feel supported on the edge due to this. This is where our foam split, it seems to be a manufacturing and design issue. In the end it’s not a preference, it’s a bad design, that led to a warranty claim. A straight across exchange should have been honoured in a lesser value mattress (yes, if we wanted something more expensive we would have paid more). In order to maintain the exchange process you must buy their mattress protectors. This is an additional $100-200 cost. In our case I had to pay again out of pocket to get this. Update: mattress was replaced but the new mattress is having the same issue!! Do not buy tempurpedic mattresses. Yikes. I’m falling out of bed and I’m serious pain after a year with the mattress. It seems that either the design or manufacturing involves weak edges to the mattress. It is firm in the middle and extremely soft on the edge. Such a nightmare for a $6000 purchase.
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