Ashley HomeStore | Calgary, AB T2H 3A7
Ashley HomeStore Calgary, AB
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 88 Heritage Gate in South East Calgary, your destination for modern furniture at unbeatable prices. Offering one of the largest furniture and mattress selections in the city, our location is easy to find as we are conveniently situated across from Costco. Since it's opening in 2005, our location has proudly earned the title of one of the highest-volume Ashley stores in the brand. This means more furniture options and more ways to bring your home to life, all under one massive roof. Looking to upgrade your living room? You'll love our selection of large sectionals, perfect for family movie nights or casual hangouts. Shopping for a better night's sleep? We've got you covered with premium mattresses, including top sellers from Tempur-Pedic, Stearns & Foster and Ashley Sleep. Whatever your style, we have options to match—and the space to display them all. As part of The Dufresne Group, we take pride in being active in the community through programs like Hope to Dream, which provides beds to children in need because we believe everyone deserves a good night's sleep. Our friendly and knowledgeable staff speaks English, Ukrainian, and Russian, ensuring you always feel comfortable and understood during your visit. Want to avoid the crowd? Early mornings are the best time to stop by for a quiet and relaxed shopping experience. Whether you're refreshing a single room or redesigning your entire space, our goal is simple: we want every customer to leave feeling happy, satisfied, and confident that they’ve made the right choice.
Came in looking for a table, found a table, Prince was Great no pressure, no upsells, let the wife and I take our time to browse incase something else caught our eye.
A very good experience our sales person Rae was very attentive and knowledgeable.
Really good customer service! Pad was amazing!
We had a very disappointing experience with this store. We signed an agreement to purchase a twin bed, and the salesperson told us that it would arrive within 45 days. Later, we were contacted and told that the bed would actually take approximately 4 months to arrive. Because of this major change, we decided to cancel the purchase. We had already paid a $263 deposit, but despite cancelling the order, we have not received our deposit back. To make matters even more concerning, today we received a Fairstone credit card/account associated with the financing, which we were not expecting. We were never expecting to receive a separate credit card, and we are now having to investigate why this account was opened. Overall, this has been a very frustrating experience. We expected clear communication and a straightforward cancellation and refund process. I hope the store will resolve this issue and return our $263 deposit promptly.
I’m very disappointed with my experience with this store. I purchased a dresser with five drawers, but unfortunately, it arrived damaged. I returned it and contacted customer service several times. During every call, I clearly explained that I wanted a brand-new replacement, not a repaired or refurbished one. After I returned the damaged dresser, the store delivered the same dresser back to me, but it had been repaired. I was very disappointed because I had specifically asked for a new dresser and had made this clear to customer service multiple times. I continued contacting customer service and explaining that I did not want a repaired item. After all the calls and waiting, it took approximately six months before I finally received the dresser again. When it was delivered, it came without the original packaging. It looks new, but considering everything that happened, I was not satisfied with the way the situation was handled. I had to spend a lot of time contacting customer service and repeating the same request. After waiting six months and dealing with all this inconvenience, I expected the store to offer at least some kind of discount, compensation, or gesture of goodwill. Unfortunately, nothing was offered. I asked if I could get my money back, and they told me they couldn’t. I understand that furniture can sometimes arrive damaged, but what matters is how a company handles the problem. In my case, the customer service and the way this situation was handled were extremely disappointing.
Prince is an excellent adviser. He listened to my needs and carefully selected furniture that works for me. I ended up shopping for the whole living room as all his recommendations fit perfectly. Definitely recommend him!
We bought a dresser with a mirror and we found it’s crack and we wanted to replace it and they said replace need to be done within 48 hours even its factory defects. They delivered it’s on Thursday around 4 pm and we opened the box Sunday and we claimed it sunday. Now they said they can’t help . What a company policy and selling the defect items.
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