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Ashley HomeStore | Calgary, AB T2H 3A7
Ashley HomeStore Calgary, AB
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 88 Heritage Gate in South East Calgary, your destination for modern furniture at unbeatable prices. Offering one of the largest furniture and mattress selections in the city, our location is easy to find as we are conveniently situated across from Costco. Since it's opening in 2005, our location has proudly earned the title of one of the highest-volume Ashley stores in the brand. This means more furniture options and more ways to bring your home to life, all under one massive roof. Looking to upgrade your living room? You'll love our selection of large sectionals, perfect for family movie nights or casual hangouts. Shopping for a better night's sleep? We've got you covered with premium mattresses, including top sellers from Tempur-Pedic, Stearns & Foster and Ashley Sleep. Whatever your style, we have options to match—and the space to display them all. As part of The Dufresne Group, we take pride in being active in the community through programs like Hope to Dream, which provides beds to children in need because we believe everyone deserves a good night's sleep. Our friendly and knowledgeable staff speaks English, Ukrainian, and Russian, ensuring you always feel comfortable and understood during your visit. Want to avoid the crowd? Early mornings are the best time to stop by for a quiet and relaxed shopping experience. Whether you're refreshing a single room or redesigning your entire space, our goal is simple: we want every customer to leave feeling happy, satisfied, and confident that they’ve made the right choice.
Great customer service . Efficient delivery. Great prices. They keep you updated every step of the way.
It all comes from the terrible Automated Online Delivery Notification system. I knew originally it was going to take a couple months for the two chairs I ordered. But then just about every week I received text notifications of delivery for the following week, then a confirmation of delivery then the day prior a cancellation. Like every week this went on. Pay the programming cost to check to ensure you even have the stock in ready for delivery. We all knew was going to wait why doesn’t your computer program not know it? lol Fix your system. I reported this three times, was just provided apology but told that is just the way it’s all setup What a joke, what a black eye on your system. What a constant weekly haresment fir myself.
I was here with my mother she purchased a power loveseat recliner. The salesperson was really good, easy going, flexible in her negotiations. It was a lighthearted and successful purchasing experience.
Great experience
James, our sales guy, was awesome! Ashley has great furniture, hands down, but James made the buying experience actually enjoyable. Would buy from again without hesitation. Cheers.
Ashley furniture has amazing customer service. Staff is friendly and knowledgeable. Would not hesitate to recommend Ashley furniture. Rate 5/5
I usually avoid writing negative reviews, but my recent experience left me with no choice. I hope this helps other customers. I have left positive reviews for this store in the past, so this is disappointing to write. I purchased furniture worth about twelve thousand dollars in 2023 and the sales person strongly pushed the coverage plan. Recently, I noticed a few issues with the furniture and tried to get support. The sales staff in store seemed too focused on hitting their targets, and the same sales person who sold me everything barely responded once the sale was done. When I contacted online support, I found out they had no record of the coverage I paid for. After several phone calls and many live chats, I was finally told the coverage was under someone else’s name. This is extremely concerning. My invoice clearly shows my name, so I cannot understand how or why the coverage is linked to another person. I reached out to the sales person again and received excuses like bad weather, even though the store itself was still open. It feels like no one wants to take responsibility for this situation. I want to bring this to the attention of both customers and management. Please make sure your invoice and coverage plan both show your correct name and contact information . What happened to me feels careless at best and shady at worst. I am now looking for ways to escalate this to higher management so proper action can be taken against the sales representative involved.
Purchase and delivery experience was great! Love the interactive delivery updates, easy to follow along and accurate!
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