Ashley HomeStore Brentwood, AB
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
The staff at Ashley were great to deal with, the delivery was flawless, highly recommended.
NEVER EVER VISIT THIS STORE!! The Sales Managers, specially Harish, and the girl at the front desk, Sheetal, would be nice and seemingly supportive of your delivery timelines when they try to "help" you out with your purchase. Once your order is in, you are at their mercy when they choose to not give you follow-up calls which they themselves promised, not pick up calls when you call them or force you to give them calls several times throughout the day because they are "busy" with other guests and can't help you. I have had a terrible experience at Ashley and would never ever go back there. My mattress delivery was delayed. When I spoke to the Sales Manager he gave me a certain date which is less than 2 weeks away, and when I call the Guest Care Line they tell me it will take 2-4 weeks or possibly more. I clearly told the Sales Manager before the purchase that I am only purchasing the stuff because he is promising timely delivery. I received partial delivery of a box spring and dresser with mirror. Both were damaged when they arrived and the technicians were handling them pretty roughly. I had had enough and wanted to return them as the repair/replacement parts would take 4-6 weeks which does not work for me. I am now being charged 25% for returning the damaged furniture even though I called them promptly for scheduling a return!!! At this point, I am not gonna take chances with the Mattress either and am canceling that order too for which they will charge me 10%. Given my situation, I requested a full refund for which they said they cannot help me because its company policy to charge the 25% and 10%. But wouldn't that be valid when your Sales people are honest and not overpromising on the delivery time, and I didn't had to go through the hassle of calling you guys 10 times during my day...?! And also if your furniture arrived undamaged? Aweful experience, will never ever recommend this to anyone!! I had great experience at Leon's, The Brick, Structube and IKEA and will be going there for my future furniture needs! Photos of Damaged furniture attached!
Excellent customer service and great options to buy items that best fit my choices. For example Ashley provides a 3 months testing of a mattress and then changing if needed.
Jon was a great help to me. I knew nothing about mattresses and he explained mattresses to me. He then helped me find one in a quick amount of time. I was approved for a 6 month payment plan quick and easy.
We received excellent service at the Brentwood Calgary location. They had a good selection of sectionals with attractive prices. Vinny who helped us was accommodating and knowledgeable of his products. Highly recommend this place.
The delivery team is amazing!! They are so friendly and helpful!