Ashley HomeStore | Calgary, AB T2L 1K8
Ashley HomeStore Calgary, AB
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore 510-3630 Brentwood Road in North West Calgary. We're located in Brentwood Village Mall next to Homesense and just across the tracks from the University of Calgary. We offer a more relaxed, personalized shopping experience than your typical big-box furniture store. Since opening in 2018, we’ve become a go-to for Canadian students, condo residents, and families in the area. Because we serve a lot of smaller-space shoppers, pieces like the Larce sectional and Modmax collections are big hits—they’re modern, stylish, comfortable, and fit into tight hallways and elevators with ease. We like to keep things simple. Our team takes the time to understand your needs, offers real-world advice, and makes sure you're never overwhelmed. On a typical weekend, we see less than half the traffic of stores like our Heritage or Deerfoot City locations. That means a quieter atmosphere and a lot less pressure while you browse. Looking for a better night’s sleep? Our ProSense Medium by Tempur-Pedic is a local favourite, and our bedding section is one of the best in the city. Our Create Recliner series is one of our best-sellers, and our brand-new outdoor patio line is perfect for the spring season. As part of The Dufresne Group, we proudly support the Hope to Dream program, which helps provide beds to children in need. With team members fluent in English, French, Hindi, Punjabi, and Swahili, we're proud to offer a welcoming and inclusive experience for every guest. If you’re hoping to skip the crowds, the sweet spot is usually between 4–6 PM daily. At Ashley Brentwood, we keep it friendly, easygoing, and focused on you—because furnishing your home should be just as enjoyable as living in it.
Just got a couch delivered, half is fully crooked and won't recline properly. I'm opting for a return and refund, but from the other reviews; seems people are having a hard time getting their money back. This review is here to warn others, and a timestamp: 11/04/2026 arrival of broken recliner couch. Set to recieve a call the next day about the return and refund.
A great experience in Ahmed, as well as price matched!
Please save yourself a headache and do not shop here. It’s been a nightmare trying to get someone to take accountability for a wrongly delivered order (twice), and being charged a delivery fee when we were promised free delivery. We’re still waiting on a piece of our couch to be delivered, so I called to check in on it and Guest Care told me the color and it is still wrong. I was supposed to receive a call from the Sales Rep to ensure the right piece is on its way and never did. Guest Care mentioned the Sales Rep never fixed the order. When we purchased the couch, we had some hesitations about the fit in our space, but were assured we could return a piece of our couch if it didn’t fit. We’re still waiting on one missing piece, and I was told it’s now too late if we change our mind as it is past the 48 hr return window. We don’t even have the full couch, so not it feels unfair that we’re now out of luck should the couch not be the right fit. Just listen to the Reddit reviews and please do not shop here.
Outstanding customer attention given by Vinit. He provided product technical details, other alternate product advantages - disadvantages, and affordable financing conditions to complete this selling.
Exceptional service. Very happy with the service
Today we were interested in buying furniture. As we walked in we were greeted by a staff member with a beige jacket, blue collared shirt, glasses, with darker skin tone. We expressed we were interested in purchasing multiple pieces to which we were shown 2 coffee table options before this associate saw that we were not interested in those options and fluffed us off. Even waving his hand away from us, like he was pushing us away. Not to mention us being the only 2 customers in the store. As we tried to talk with a manager, we actually got a response from a very friendly associate who wasn’t the manager that expressed some apologies but nothing spoken at all from the manager on staff. As we walked out the first associate, starting calling us on and being the agitator in the situation. This is the first and last time I’ll ever shop at this Ashley’s. Brandon
I was treated respectfully…actually enjoyed my experience at this store
My recent purchase from the Deerfoot City store left me very disappointed with the level of customer service I received. The service started out well, but when part of my order was delivered, I immediately notified the store that the sofa would not work. I went to the store the next day and spent about two hours trying to sort things out. I was advised that everything had been resolved as an even exchange, but my statement showed a different reality. I had also declined the warranty, yet it was still included. Dishonesty must have been displayed with the furniture. I also do not understand the practice of splitting one order into two deliveries. Is this done to charge for delivery twice? I repeatedly asked for my invoice, but getting it felt like asking for a favor. The rep would advise he was out of the office, sick, or otherwise unavailable. The delivery itself was not a white-glove service. During both deliveries, the delivery team practically turned the white sofa onto the floor to attach the feet. I asked whether they could use a blanket and turn the sofa onto it, but the delivery person responded, “I trust your floor is clean.” The sofa practically became a mop at that time. Customer service called yesterday regarding my one-star rating, but the representative raised their voice. I had to explain that I was at work and was not prepared to argue. I have purchased many items from Ashley in the past, but after this experience, I will not be returning. There has been too much dishonesty and extremely poor customer service.
Get Directions
CALL